The Technical Business Associate position is responsible for learning and developing the skills that will allow them to assist in identifying process improvement opportunities and executing tasks that impact corporate business strategies and performance. The Technical Business Associate may provide support to a variety of laboratory teams including the Billing Team, the Contact Center as well as well as the ordering team. The Technical Business Associate will become an expert level user of the ESL labs interface as well as visualization systems and will need expert level Microsoft Excel skills. The Technical Business Associate will learn and follow all laboratory and contact center procedures and policies and maintain accurate data reporting practices as needed to ensure consistent data presentation. This role will learn and execute excellent verbal and written communication skills and the ability to translate between technical and business language. They work collaboratively, negotiating requirements across multiple groups. Finally they must have an understanding of the overall IT architecture of the organization.
Necessary Education & Experience:
Physical Requirements & Working Conditions:
Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. The Company’s affirmative action program is available to any applicant or employee for inspection upon request.