• Laboratory Information Management Lead

    Job Locations US-WI-Madison
    Req No.
    2018-2303
    Category
    Clinical Lab Operations
    Type
    Regular Full-Time
  • Summary of Major Responsibilities

    The Laboratory Information Management (LIM) Lead position is responsible for assisting in leading the LIM team. This position will be actively learning and using skills that will allow them to facilitate, and identify process improvement opportunities and execute tasks that impact corporate business strategies and performance. The LIM Lead will be expected to lead collaboration with a variety of laboratory teams including the Billing Team, the Contact Center as well as well as the laboratory order team. The LIM Lead will become an expert level user of the ESL labs interface as well as visualization systems and will need expert level Microsoft Excel skills. The LIM Lead will learn and follow all laboratory and contact center procedures and policies and maintain accurate data reporting practices as needed to ensure consistent data presentation. This role will learn and execute excellent verbal and written communication skills and the ability to translate between technical and business language. They work collaboratively, negotiating requirements across multiple groups. Finally they must have an understanding of the overall IT architecture of the organization.

    Essential Duties and Responsibilities

    • Active engagement with teammates on a daily basis
    • Effectively direct and prioritize team workflow
    • Validate successful Cologuard Result Delivery
    • Participate in coaching conversations with team members
    • Lead cross functional initiatives across multiple departments
    • Monitor individual and team performance and shift priorities when needed
    • Complete orders and results related resolution tasks as assigned
    • Utilize trained and developed Excel skills to analyze large data sets
    • Visualize data in a way that meets the requirements for assigned projects
    • Actively provide process improvement recommendations
    • Participates in the implementation phase as needed
    • Support one or more highly complex business requirements, requiring tactical support of technical solutions that may cross multiple functions of the business
    • Learns to facilitate writing of functional requirements documentation for sign-off
    • Actively contribute to document creation and updating
    • Works independently with minimal direction
    • Serve as a project team member
    • Other responsibilities include working on special projects with various staff and providing tactical support to cross functional teams.
    • Other duties as assigned

    Qualifications

    Mandatory Skills & Qualifications

    • Excellent interpersonal and communication skills both verbal and written
    • Ability to operate in a cross cultural and complex matrix environment
    • Experienced in Microsoft Excel and PowerPoint
    • Excellent problem solving abilities
    • Analytical skills, organizational ability and ability to understand business processes
    • Adaptable, open to change and able to work in ambiguous situations and respond to new information or unexpected circumstances

     

    Necessary Education & Experience

    • High School diploma or GED
    • Must be 18 years of age or older
    • Excellent interpersonal and communication skills both verbal and written
    • Ability to operate in a cross cultural and complex matrix environment
    • Experienced in Microsoft Excel and PowerPoint
    • Excellent problem solving abilities
    • Analytical skills, organizational ability and ability to understand business processes
    • Adaptable, open to change and able to work in ambiguous situations and respond to new information or unexpected circumstances

     

    Desired Characteristics

    • Associates Degree in Business Management, Computer Science/MIS or the equivalent of education and work experience
    • Working knowledge of ad hoc query tools and general research techniques with technical subject matter
    • Past experience with data analytics
    • Exposure to a hands-on technical role
    • Experience using Microsoft Dynamics CRM


    Physical Requirements & Working Conditions

    • Ability to work in an office setting, operate telephony devices, and a computer

    #LI-JS1

    Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. The Company’s affirmative action program is available to any applicant or employee for inspection upon request. 

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