• Technical Laboratory Workflow Coordinator, Tuesday - Friday, 7:30pm - 6:00am shift

    Job Locations US-WI-Madison
    Req No.
    Clinical Lab Operations
    Regular Full-Time
  • Summary of Major Responsibilities

    The Technical Laboratory Workflow Coordinator performs and functions within the Technical Laboratory under the guided direction of the Technical Laboratory Supervisor, Lead or designee. In this support position the Technical Laboratory Workflow Coordinator ensures daily lab operations are effective and efficient by coordinating with the Technical Laboratory Supervisor or Lead to anticipate and resolve issues related to efficiencies in throughput, staffing and laboratory processes.


    The hours for this position are Tuesday - Friday, 7:30pm - 6:00am. 

    Essential Duties and Responsibilities

    • All assigned job duties are performed following laboratory policies and procedures.
    • Identifies errors and problems, assists in troubleshooting instrument malfunction(s), and may assist service and support in performing preventive and corrective maintenance and repairs on laboratory equipment.
    • Assists the department supervisor in ensuring that all section turn-around times are maintained.
    • Assists the lead and supervisor by answering questions, following up on concerns and providing guidance to coworkers.
    • Assigns and organizes work priorities under the direction of the Technical Laboratory Supervisor and Lead.
    • Maintains ethical standards in the performance of testing and in interactions with patients, coworkers and other health care professionals.
    • Performs other job duties as assigned.


    Judgment/Analytical Decision Making:

    • Coordinates general work flow in assigned area daily to ensure workload is satisfied.
    • Adaptability to changing work flow demands.
    • Evaluates instrument/method failure and determines when back-up methods must be initiated.


    • Responds to technical questions of laboratory staff and others in ES Labs.
    • Assists with knowledge transfer of changes and additions to laboratory procedures, processes and policies, including methodology and instrument operation.
    • May be requested to give lectures or provide demonstrations. May assist the education coordinator in the development of objectives, learning activities and evaluation mechanisms.
    • Provides technical information and/or instruction to clients, new employees, medical students, residents, peers and the public as requested and where appropriate.
    • Contributes to design, research, review and writing of laboratory procedures. Remains informed of procedure updates and changes and ensures employees demonstrate knowledge and competency regarding changes.


    • Maintains open and effective communication with personnel in work team, and with members of other teams throughout the laboratory. 
    • Demonstrates willingness to cooperate with team members and with cross-functional groups in the laboratory to accomplish timely and accurate testing.
    • Demonstrates professional demeanor, in personal appearance and behavior, in all work-related interactions inside and outside of the laboratory.
    • Demonstrates adaptability by embracing changes in the laboratory with a positive attitude.
    • Provides constructive criticism for modification of laboratory procedures, policies and test/employee scheduling.

    Necessary Education & Experience:

    • B.S. / B.A. degree in Clinical Laboratory Science or Medical Technology or in the chemical or biological sciences. Must satisfy the education requirements of the applicable certifying agency, i.e. ASCP
    • Appropriate certification from one of the nationally recognized certification agencies, i.e. ASCP or state licensure that has been determined to be equivalent. Must obtain ASCP certification within 6 months of hire.
    • Two years of relevant experience within the Exact Sciences Technical Laboratory preferred.
    • Demonstrated ability to respond to stakeholder requests in a professional and timely manner. 
    • Exceptional written and verbal communication skills and strong attention to detail.
    • Demonstrated ability to train others on technical concepts and test for understanding.

    Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. The Company’s affirmative action program is available to any applicant or employee for inspection upon request.


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