The Bilingual Customer Care Specialist provides world class service to health care providers, patients and the general public. The Bilingual Customer Care Specialist is responsible for outbound calls to patients and providers to provide clarification on our product, orders or to provide product instruction. The Bilingual Customer Care Specialist may also be responsible for managing inbound calls as a member of the Revenue Cycle Call Team. The Bilingual Customer Care Specialist is responsible for answering incoming calls in both Spanish and English.
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Mandatory Skills & Qualifications
Necessary Education & Experience
Physical Requirements & Working Conditions
Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program is available to any applicant or employee for inspection upon request.