The primary responsibility of this position is day-to-day administration, configuration and ongoing maintenance of the ServiceNow platform supporting key Information Technology Infrastructure Library (ITIL) processes like Service Catalog, Incident, Problem, Change, CMDB, Knowledge, and other service modules. In addition to performing support functions, the ServiceNow Administrator performs design and implementation tasks like requirements gathering, configuration, integration, and testing. The ServiceNow Application Administrator partners with users to create and modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.