The (Senior) Director, Customer Experience serves as the voice of the customer for Cologuard®, working in partnership with the Exact Sciences Laboratories and Commercial Teams to develop and implement strategies to deliver high caliber customer engagement and experience. This role is responsible for establishing customer engagement and retention through continuously improving patient and provider experience with Exact Sciences.
Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program is available to any applicant or employee for inspection upon request.