• Environment Release Manager

    Job Locations US-WI-Madison
    Req No.
    2018-2794
    Category
    IT
    Type
    Regular Full-Time
  • Summary of Major Responsibilities

    The Environment Release Manager defines and implements the change control processes and coordinates key system environment activities including updates, upgrades, and build migration. This role configures and supports the interfaces used to migrate application build between application environments and has a technical background.

    Essential Duties and Responsibilities

    • Configuring, monitoring, and troubleshooting issues related to the system environment interfaces
    • Managing the migration and troubleshooting of application build across software environments
    • Maintaining system environment interfaces and protection settings in accordance with policies and procedures
    • Instructing application analysts on system environment interfaces and import/export functionality
    • Resolving ID synchronization issues
    • Working with core application team members to import, export, and troubleshoot master file migration
    • Developing, communicating, and managing the software system environment strategy, including data migration methods and schedules
    • Developing new or enhancing existing change control processes to include new software
    • Participating in or leading change control, upgrade planning, downtime planning, and go-live planning committees
    • Designing data migration strategies and managing large data loads
    • Coordinating and managing the system upgrade and update activities of the application and technical team leads
    • Tracking update and patch levels for each production and non‐production environment and servers
    • Creating and maintaining documentation for use in infrastructure configuration, maintenance, and upgrade planning
    • Communicating information about environment activities (refreshes, downtimes, upgrades, patches) and enforcing proper environment use for build, testing, and training to project team and end users
    • Ensures validated test packages are created
    • Provides training and support for analysts on testing processes

    Qualifications

    Minimum Requirements

    • 3+ year of relevant experience
    • A degree in engineering, physics, computer sciences, math, information systems, statistics, or similar area of study or equivalent years of relevant work experience
    • Strong technical and troubleshooting skills
    • Ability to problem‐solve, and clearly communicate solutions
    • Ability to understand organizational requirements and their impact on the technical aspects of a solution
    • Ability to work in a complex multi‐communication‐channel environment
    • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
    • Assertive and able to hold team members accountable for following established policy and procedures
    • Ability to maintain professionalism and react to customers appropriately, while exhibiting the highest level of customer service
    • Ability to work independently and as a team member across multiple disciplines and teams
    • Excellent analytical and organizational skills
    • Excellent oral and written communication skills
    • Proficient with Microsoft Office tools

     Preferred Requirements

    •  1+ year of IT experience supporting or participating in change control processes

     Physical Requirements

    • Ability to use computers daily in an interactive manner for extended periods of time and up to 8 hours per day
    • Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email
    • Constant walking or motion to coordinate work and interact with co-workers

    #LI-RM1

    Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program is available to any applicant or employee for inspection upon request. 

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