• Technical Business Analyst

    Job Locations US-WI-Madison
    Req No.
    2018-2883
    Category
    IT
    Type
    Regular Full-Time
  • Summary of Major Responsibilities

    The technical business analyst is an active thought partner who contributes to shaping the technology demand among the Exact Sciences business community.

    The technical business analyst acts as an intermediary between IT project teams and business partners to collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. The technical business analyst functions as the stakeholders’ advocate by providing objective evidence that system and application requirements are met.

     

    This role will support the business functional areas that include logistics, distributions and the company’s electronic data interchange systems (EDI) used in our order management system. They are responsible for analyzing and designing specifications used for enhancements and extensions in EDI applications, interfaces, and mappings. They will coordinate all EDI testing, implementations, and upgrades. Additionally, the EDI business analyst facilitates communication business any data-trading partners to service existing EDI interfaces and ensure compliance to guidelines and specifications for data exchange.

    Essential Duties and Responsibilities

    • Maintains on-going relationships with business partners to drive satisfaction with IT.
    • Works to elicit high-level requirements and capture business needs through dialogue with business partners.
      • Clearly articulates and documents business requirements.
      • Translates business requirements into functional requirements utilizing a structured process (gathering, analyzing, documenting, and managing change).
      • Maintains project requirements according to requirements management plan.
    • Supports applications and solutions delivery by participating in design reviews and walk-throughs to communicate requirements and validate proposed solutions.
      • Reviews product design documentation to ensure that requirements are correct, unambiguous, and verifiable.
      • Assists in generating use cases/user stories to ensure that all functional requirements are captured.
    • Assesses the risks of various solutions.
    • Recommends solutions based on cost vs benefit analysis.
    • Develops and executes test plans.
      • Plans and supports user acceptance testing and user training.
      • Creates documentation to describe program evaluation, testing, correction, and objective evidence of meeting requirements.
    • Provides Level 3 systems and applications support.
      • Participates in system and data triage as necessary.
      • Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.
    • Proactively provides process improvement recommendations within a quickly evolving company.
    • Proactively resolves customer satisfaction issues.
    • Work with outside vendors to deliver solutions.
    • Conducts compatibility tests with vendor and non-vendor-provided programs.

    Qualifications

    Minimum Requirements

    • Bachelor’s degree in Business Management, Computer Science/MIS, science, healthcare-related science, or other degree in combination with relevant work experience.
    • Two (2) or more years of professional work experience interfacing with customers directly and problem solving
    • One (1) or more years of experience in a hands-on technical role supporting business systems specific to the departments this role supports through Strong analytical skills, prioritization skills, business intuition, and organizational ability.
    • Excellent interpersonal and communication skills, ability to operate in a cross cultural and complex matrix environment, and ability to build consensus across functions.
    • Adaptable, open to change and able to work in ambiguous situations and respond to new information or unexpected circumstances.
    • Demonstrated capacity for decision making in complex scenarios and for holding one-self and others accountable to those decisions. 

    Desired Characteristics

    • Experience working as business analyst, quality analyst, or product owner on technology development projects.
    • Experience working under SDLC or other software-specific project management process.
    • Experience working with laboratory order cycle management, revenue cycle management, or healthcare engagement and communication systems.
    • Fast and enthusiastic learner.

    Physical Requirements

    • Ability to work in an office setting, operate telephony devices, and a computer.

    #LI-MF1

    Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program is available to any applicant or employee for inspection upon request. 

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