• Metrology Coordinator

    Job Locations US-WI-Madison
    Req No.
    Manufacturing Operations, Facilities & Security
    Regular Full-Time
  • Summary of Major Responsibilities

    The Metrology Coordinator will be the first point of contact for internal and external customers seeking support and/or information from the Metrology department.  The Metrology Coordinator will provide administrative support to the Metrology department, manage office functions including: work order coordination, internal and external customer communications, outsourcing and receiving of calibrated equipment and scheduling of technical services. 

    Essential Duties and Responsibilities

    • Develops and maintains calibration schedules suitable for equipment being used across multiple Exact Sciences laboratory environments.
    • Support the Metrology department with coordination of equipment to be sent out for external calibrations.
    • Evaluate vendors, maintain and update vendor information, including contacts, pricing, lead times and services provided.
    • Assist Metrology in locating and purchasing parts, supplies and materials.
    • Provide concise and timely communication to internal and external customers.
    • Performs other related duties as assigned by management.
    • Assist in all aspects of project implementation as needed.
    • Setup, maintain and organize department files, information and parts inventory.
    • Administer the Metrology side of the CMMS system, including receiving work order request, assigning work orders and entering system data.

    Occasional Duties and Responsibilities

    • Travels locally between Exact Sciences locations.


    Mandatory Skills

    • Good verbal and written communication skills and customer service oriented with professional interpersonal skills.
    • Creative problem-solving abilities.
    • Proficiency in general business procedures and capable of prioritizing workflow.
    • Independent self-starter with positive attitude and above average organizational skills.
    • Computer literate and proficient in Microsoft Word, Excel, Outlook and Agile.
    • Adaptable, open to change, able to work in ambiguous situations and respond to new information and unexpected circumstances required.
    • Demonstrated attention to detail and accuracy required.
    • Must possess a valid driver's license, have no more than 2 moving violations in the past 36 months, and have no unresolved revocation or suspension issues.
    • Availability to support multiple facilities.

    Preferred Qualifications

    • Familiarity with metrology management software.
    • Hands-on experience with equipment qualification.
    • Experience in a biotech manufacturing environment, preferably in a GMP and/or ISO13485 environment.
    • Knowledge of ISO 17025:2005 and 21 CFR Part 820 requirements in regards to inspection, measuring, and test equipment.

    Education and Experience

    • Bachelor's Degree preferred, with a business concentration, or equivalent experience.
    • Minimum 3 years’ customer service focused experience. 

    Physical Requirements

    • Ability to use and wear safety protective gear/equipment (e.g. safety glasses, lab coat, gloves, etc.) and follow safety guidelines.
    • Ability to work with hazardous or flammable materials (e.g. chemicals, electrical equipment) so as not to endanger oneself or others.
    • Ability to use computers daily in an interactive manner for extended periods of time and up to 8 hours per day.
    • Ability to sit for an extended period of time.
    • Ability to stand for extended periods of time.
    • Ability to travel (by land and air), both domestically and internationally, on occasion.
    • Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone, or by email.
    • Constant walking or motion to coordinate work and interact with co-workers.
    • Ability to lift and move up to 40 pounds on an occasional basis.
    • Regularly sets up, adjusts, assembles, controls, tests, positions, and operates objects and equipment weighing up to 20 pounds.


    Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program is available to any applicant or employee for inspection upon request. 


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