• Specimen Processing Trainer - Monday - Friday 8:00am - 4:30pm shift

    Job Locations US-WI-Madison
    Req No.
    Clinical Lab Operations
    Regular Full-Time
  • Summary of Major Responsibilities

    The Specimen Processing Trainer performs the functions of their position under the guided direction of the Specimen Processing Manager, Specimen Processing Supervisor or designee.  The Specimen Processing Trainer will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent capture of specimen processing training. In this position the Specimen Processing Trainer supports the Specimen Processing Manager and Specimen Processing Supervisor in ensuring that all Specimen Processing team members are properly and adequately trained to facilitate the timely and accurate processing of patient specimens. The Trainer will also be responsible for keeping all Specimen Processing employees up to date on lab processes and procedures through editing training materials and competencies to reflect current processes, providing follow-up conversations and retraining when necessary, and conducting training for all employees on new pieces of automation.


    The shift for this position is Monday - Friday 8:00am - 4:30pm. 

    Essential Duties and Responsibilities

    • All assigned job duties are performed following laboratory policies and procedures.
    • Handles and disposes of all specimens following universal precautions and applicable safety policies.
    • Assists in new employee orientation.
    • Welcomes new employees to the SP Lab and acts as the first contact person within the department.
    • Develops training programs, determines training objectives and designs laboratory exercises.
    • Identifies training needs of the department and assesses overall status of training needs.
    • Administers written and practical exams and evaluates trainees' performance.
    • Provides initial new employee training for the Specimen Processing Lab and sets clear performance expectations.
    • Provides training to all Specimen Processing personnel on new instrumentation, workflows, and procedures.
    • Tracks continuous improvement cards for the Specimen Processing department, determines appropriate follow-up, and provides statistics to the Specimen Processing Admin team.
    • Delivers continuous improvement feedback and corrective actions for all Specimen Processing staff.
    • Retrains employees as needed and assesses post-retraining competency.
    • Develops and implements scheduled competency assessments for all Specimen Processing staff.
    • In accordance with ES Labs record retention policy, maintains accurate records of training and on-going competency evaluations.
    • Coordinates activities and trainings for outside programs as needed.
    • Performs all essential responsibilities of the Specimen Processing Associate and Exception Handling Representative per current SOP's.
    • Develops and maintains SOPs under guided direction of Specimen Processing Supervisor.
    • Gives laboratory tours to interview candidates, new employees, and internal Exact Sciences personnel.
    • Performs User Acceptance Testing (UAT) for LIS updates.
    • Meets standards for production and accuracy within 6 months of in shift date.
    • Other duties as assigned.


    Mandatory Skills & Qualifications

    • Ability to effectively prioritize and delegate tasks.
    • Ability to accurately follow written and verbal instructions.
    • Demonstrate understanding of laboratory terminology and equipment.
    • Familiarity with the Microsoft Suite, specifically PowerPoint, Excel, and Visio.
    • Knowledge of and ability to adhere to Quality Assurance procedures.
    • Ability to focus on detail and perform repetitive tasks.
    • Strong organizational skills.
    • Ability to communicate effectively with all levels of staff through both verbal and written communications.
    • Ability to adjust teaching method to effectively train employees with different learning styles.
    • Ability to effectively work both independently and within a team environment.
    • Self-driven; able to stay motivated and on-task with little direct supervision.

    Necessary Education & Experience

    • High school diploma or GED with some college course work required.
    • Must be 18 years of age or older and must be legally authorized to work in the United States.
    • 1 or more years of experience working in a laboratory setting, and 2 or more years working in a professional setting.
    • Previous experience in or demonstrated knowledge of peer training development.
    • Demonstrated knowledge of HIPAA, GLP, and GDP.

    Desired Characteristics

    • Knowledge of CAP and CLIA regulations for clinical laboratories.
    • Disciplined, self-motivated & reliable: able to stay focused on a task and work independently; motivated to perform quality work; diligent about arriving to work on time and completing tasks that are assigned in a timely manner.
    • Possess a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with peers at all levels of the organization.
    • Ability to identify trainee needs and tailor training plan to more effectively present material.
    • Ability to work in a team environment and effectively adapt to changing workload and circumstances; able to respond to new information quickly.
    • Demonstrated strong attention to detail and focus on quality output.
    • Demonstrated experience leading and motivating others, even when not in a position of authority.
    • Professionalism in all interactions with members of the Exact Sciences Clinical Laboratory team, clients and associates.
    • Ideally 1 or more years of experience working in the ES Specimen Processing Lab; Exception Handling experience desirable.

    Physical Requirements & Working Conditions

    • Ability to lift and move 20-40 pounds on an occasional basis (up to 25% of time).
    • Ability to stand, walk, bend and reach on a regular basis (up to standing ~50% of time).
    • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
    • Position requires work in normal laboratory environment. Personal protective equipment is required while working in the laboratory.


    Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program is available to any applicant or employee for inspection upon request. 


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