The Provider Support Lead manages the day to day workflow of the Team. This position supports the Exact Sciences Sales Teams, Providers and internal customers throughout the organization, providing World Class Service. This position works cross functionally with sales leadership and Exact Sciences Laboratories leadership within the Customer Care Center. This position is also responsible for managing specialty client servicing and overall performance of established goals for the team. The Provider Support Lead will follow all laboratory and customer care center procedures and policies and maintain accurate data reporting practices.
Minimum Education & Experience Requirements
Specific skill requirements include but are not limited to the following
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.