The Senior Desktop Support Engineer is responsible for monitoring, maintaining, and upgrading IT managed systems and end user devices, as well as responding to any and all incidents reported regarding technology equipment. The Senior Desktop Support Engineer will be responsible for escalated Incidents and Tasks from the Desktop Support Engineers group, as well as help to mentor the Engineers in Incident resolution. Working with other technical resources, the Senior Desktop Support Engineer adheres to procedures, workflows, and tools to provide exceptional support and customer service.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.