• Director, Clinical Laboratory - Molecular Diagnostics

    Job Locations US-WI-Madison
    Req No.
    Clinical Lab Operations
    Regular Full-Time
  • Summary of Major Responsibilities

    The Director, Clinical Laboratory - Molecular Diagnostics (known internally as Director, Technical Laboratory) will lead teams in the Technical Laboratory department of the Clinical Laboratory. This role will drive process improvements, lean philosophy, validations and transfer of new processes and systems into the Technical Laboratory.  The position will lead the Technical Laboratory team in developing and documenting new procedures. The position will be responsible for equipping, staffing and establishing systems for performing molecular testing of patient samples. Responsibilities also include laboratory compliance with all laws and regulations required by CLIA, CAP, OSHA, New York, and any other applicable state or federal legislative organizations. This role will serve as the primary leader for all investigations and non-conformances associated with Technical Laboratory as well as oversee cross-functional projects implementing best practices to ensure the area meets business needs. Lead and inspire the Technical Laboratory team by setting direction and creating a work environment that encourages goal realization and employee growth.

    Essential Duties and Responsibilities

    • Oversees people leaders as well as individual contributors, defining clear roles, responsibilities and expectations for department staff.
    • Supervises staff including but not limited to organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
    • Provides leadership to the team by promoting communication and collaboration, proactively supporting employee development initiatives, promoting cross-functional collaboration and teamwork, and aiding in conflict resolution.
    • Directs the development of flexible and consistent processes to support clear communication to all levels within the laboratory.
    • Provides on-going coaching and mentorship to department leadership, including supervisors, managers, and all other leaders within the department to grow talent within the laboratory.
    • Provides visibility and supporting information to assist leadership in prioritization of projects based on changing functional needs, resource capacity constraints, risk exposure, and ensuring clarity in project interdependencies.
    • Oversees the department schedule working closely with department managers and supervisors.
    • Coordinates, lead, mentor, and support process improvement projects within functional roles to drive cost savings, efficiencies and productivity. Quantify savings through partnering with financial analysts.
    • Directs activities related to the investigations root cause analysis/nonconforming event analysis associated with Technical Laboratory using quality system tools (5 Whys, FMEA, fishbone diagrams, etc.).
    • Directs and oversees the development and training for all employees within the Technical Laboratory in collaboration with training teams.
    • Demonstrated success with oral and written communications/presentations, influence and persuasion, results orientation, facilitation, and teamwork skills.
    • Excellent communication and teamwork skills.
    • Ability to support the team in the wet lab and use laboratory equipment (includes pipetting, etc.).
    • Ability to work with hazardous or flammable materials (e.g. chemicals, electrical equipment) so as not to endanger oneself or others.
    • Ability to frequently and accurately communicate with employees, customers, health care providers, and vendors in person, via the telephone or by email.
    • Excellent leadership skills to be a primary leader for a diverse team with specialized expertise.
    • Takes initiative to improve systems, processes, procedures to drive quality into daily production.
    • Executes and leads the team with a sense of urgency.
    • Ability to effectively communicate to all levels within the company and thrive in a fast-paced, ever changing environment.
    • Ability to comprehend procedures, processes and experimental designs to provide guidance and support to teams.
    • Strong documentation skills and attention-to-detail necessary in a CLIA/CAP regulated environment.
    • Excellent analytical skills.
    • Ability to course correct when issues arise with strong tactical and clear execution plans.
    • Apply strong coaching/counselling skills to support performance management.
    • Proven ability to work effectively cross-functionally in project team situations, influence and collaborate with stakeholders as well as work independently leading teams forward with a clear vision.
    • Ability to make decisions based on data and lead teams through ambiguous situations.
    • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
    • Support and comply with the company’s Quality Management System policies and procedures.
    • Regular and reliable attendance.
    • Ability to work on a mobile devise, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
    • Ability to comply with any applicable personal protective equipment requirements.
    • Ability to travel approximately 20% of working time.


    Minimum Qualifications

    • Must meet one of the following groups of criteria:
      • Doctoral degree in a chemical, physical, biological or clinical laboratory science.
      • Certified by the American Board of Medical Genetics and Genomics in Molecular Genetics or Laboratory Genetics and Genomics, American Board of Medical Microbiology, the American Board of Clinical Chemistry, the American Board of Bioanalytics, or the American Board of Medical Laboratory Immunology at time of hire and maintain throughout employment in position.


      • MD or DO degree.
      • Certified in anatomical or clinical pathology at time of hire and maintain throughout employment in position.
      • 5+ years of experience in molecular diagnostics or have Molecular Genetic Pathology certification.
    • 10+ years of experience managing teams of individual contributors as well as people leaders and projects in high-volume, high-complexity, CAP and CLIA regulated clinical laboratory environments.
    • Authorization to work in the United States without sponsorship.
    • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

    Preferred Qualifications

    • NY state Certificate of Qualification in Oncology-Molecular and Cellular Tumor Markers.


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.


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