The Insurance Billing Associate (known internally as the Revenue Cycle Associate (RCA)) position, while having a specific focus, is designed to be highly cross-functional. An RCA will initially specialize in cash, reimbursements, or eligibility. RCAs are responsible for data entry, processing, and resolution of assigned errors and rejections related to the submission of billing files. They work closely with other members of the Customer Care Center, patients, payors, and physicians to ensure missing or incorrect information is resolved timely. They post payments and adjustments in a timely and accurate manner in accordance with department guidelines. They follow-up on unpaid claims, determining and performing the appropriate next step – contact insurance payors and patients, file appeals, and ensure denials are resolved timely.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.