Exact Sciences Corporation

Laboratory Processing Manager, 2nd shift

Job Locations US-WI-Madison | US-WI-Madison
Req No.
Clinical Lab Operations
Regular Full-Time

Summary of Major Responsibilities

The Manager, Laboratory Processing (known internally as Manager, Specimen Processing) manages the Specimen Processing department at the Exact Sciences Laboratories. This position is responsible for overseeing the processes related to technology transfer of new assays, new sample types or assay improvements, which may include the general supervision and development of all aspects of implementation. This may include, but is not limited to space planning, coordination of cross-functional resources (e.g. IT), and the development of processes, procedures, and training of laboratory staff while assuring that quality standards are being met consistently, and processes and systems are consistently emulated across all sites. This individual provides expertise and mentoring to laboratory staff and serves as the liaison to internal and external entities, including Exact Sciences Corporate and vendor relationships.  This position is also responsible for incorporating and being part of the oversight group for the sample management system.  The Manager will assist with the design, maintenance and implementation of the Quality Management programs across the laboratory(ies) and ensures the laboratory and the staff are in compliance with all laws and regulations required by CLIA, CAP, OSHA, CMS and any other applicable legislative organizations (consults with the appropriate international partner, as needed, for overseas operations).


The hours for this position are Monday - Friday from 2pm - 10:30pm. 

Essential Duties and Responsibilities

  • Participates in cross-functional activities with vendors (including Exact Sciences Corporation) on technology needs or improvement suggestions.
  • Works with all the laboratory management teams as a senior mentor throughout all the implementation stages of scoping, planning, implementing and maintaining.
  • Identify and understand regulatory requirements in order to make sure the laboratory is in compliance with all applicable laws and regulations pertinent to the management of the laboratory; including applicable CLIA, CAP and other requirements and regulations such as California and New York (CLEP) laboratory programs.
  • Evaluate space, equipment and supply needs to implement the process in the laboratory.
  • Ensure proper ordering of supplies and equipment.
  • Monitor supply usage and variances.
  • Maintains competency in all the areas of the technical processes in the laboratory.
  • Ensure that the quality management program is maintained by following parameters for acceptable performance for the pre-analytical and post-analytical testing processes.
  • Resolve all non-technical problems with the aid of the applicable staff and ensures that remedial action is taken whenever a process deviates from the laboratory’s standards.
  • Ensure that all patient results are not reported until corrective actions have been taken and the systems are functioning properly.
  • Supervise staff, including, but not limited, to organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
  • Communicate goals clearly to employees to ensure understanding and success in achieving them.
  • Motivate and inspire employees to do their best work through coaching.
  • Maintain morale and support employee engagement initiatives.
  • Identify training needs and ensures all training is performed as required.
  • Evaluate competency of personnel.
  • Assists, as needed, with the supervision of the laboratory and is accessible to the laboratory personnel to provide on-site, telephone or electronic consultation.
  • Ability to work cross-functionally across different operations within the organization.
  • Experience working with Quality Management and strong knowledge of all laws and regulations that are required by CLIA, CAP, OSHA, CMS and other related legislative and/or state health departments and organizations.
  • Possess effective management abilities to supervise department staff and control expenses to maintain budgets.
  • Excellent communication, teamwork and leadership skills.
  • Excellent oral and written, including the ability to speak in a public setting to a large audience.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Regular and reliable attendance.
  • Ability to work designated schedule.
  • Ability to work nights and/or weekends.
  • Ability to lift and move up to 40 pounds for approximately 25% of a typical working day.
  • Ability to work standing for approximately 25% of a typical working day.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
  • Ability to work on a computer and phone simultaneously.
  • Ability to use a telephone through a headset.
  • Ability to comply with any applicable personal protective equipment requirements.
  • Ability and means to travel between Madison locations.
  • Ability to travel 10% of working time away from work location, may include overnight/weekend travel.


Minimum Qualifications

  • Bachelor’s degree in the Physical or Biologic sciences.
  • 8+ years of experience in a laboratory setting with extensive sample processing background.
  • 8+ years of experience and knowledge in areas of laboratory technology, LIS, and workflow needs and capabilities.
  • 4+ years in a role with progressively increasing responsibilities such as laboratory management, staff management, quality and control, lead technologist, or technical specialist.
  • Excellent computer skills to include Internet navigation, Email usage, and word processing.
  • Proficient in Microsoft Office to include Excel macros and pivot tables and Word mail merge.
  • Authorization to work in the United States without sponsorship.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.


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