The Associate Desktop Support Engineer is responsible for assisting with operational break/fix scenarios, as well as upgrading and maintaining end user devices through regular refresh intervals and projects requiring new equipment. With guidance from other technical resources, the Associate Desktop Support Engineer adheres to procedures, workflows, and tools to provide exceptional support and customer service. This role’s primary responsibilities will be to provide supplemental support services to Exact Sciences employees, primarily in the Madison locations, but remote support for geographically diverse employees.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.