Exact Sciences Corporation

Senior Technical Business Analyst - SAP

Job Locations US-WI-Madison
Req No.
Regular Full-Time

Summary of Major Responsibilities

The Senior Technical Business Analyst is an active thought partner who contributes to shaping the technology demand among the Exact Sciences business community. 


This role’s primary responsibility is to provide end-user support for SAP users in the Manufacturing, Supply Chain, and Logistics teams. This role will partner with business stakeholders to review processes, configure our SAP system and provide day to day support while maintaining compliance with functional and company policies and protocols.

Essential Duties and Responsibilities

  • Work to elicit high-level requirements and capture business needs through dialogue with business sponsors. Clearly articulates and documents business requirements.
  • Translate business needs into requirements utilizing a structured process (gathering, analyzing, documenting, and managing change) to assess and recommend solutions based on cost vs benefit analysis and parallels to overall business strategy.
  • Maintain project requirements and scope.
  • Assess the risks of various solutions and prioritizes competing business demands.
  • Support project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
  • Develop test plans and assists in testing of software solutions. Facilitate and participate in user acceptance testing and end-user training.
  • Maintain documentation of changes and improved procedures.
  • Support various functional applications:
    • Review product design documentation to ensure that requirements are correct, unambiguous, and verifiable.
    • Assist in generating use cases/user stories to ensure that all functional requirements are captured.
    • Understand application configuration and clearly articulates how changes are made.
    • Monitor performance after implementation of changes to prevent recurrence of program operating problems and ensure efficiency of operation.
  • Research best practices, end-user needs, and presents option(s) and strategy for implementing changes.
  • Evaluate and understand current processes and workflows.
  • Manage ongoing relationship with business partner to drive satisfaction with IT.
  • Proactively provide process improvement recommendations within a quickly evolving company.
  • Proactively resolve customer satisfaction issues.
  • Work with outside vendors to deliver solutions; Monitor and manage vendor relationship and performance.
  • Provide leadership assistance to other analysts by modeling best-practices and approaches and serving as a coach to more junior colleagues.
  • Strong analytical skills, prioritization skills, business intuition, and organizational ability.
  • Excellent interpersonal and communication skills.
  • Ability to operate in a cross-cultural and complex matrix environment, and ability to build consensus across functions.
  • Adaptable, open to change, and able to work in ambiguous situations; ability to respond to new information or unexpected circumstances.
  • Capacity for decision making in complex scenarios and for holding one-self and others accountable to those decisions.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Regular and reliable attendance.
  • Ability to work designated schedule.
  • Ability to work nights and/or weekends.
  • Ability to work on a mobile devise, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability and means to travel between Madison locations.


Minimum Qualifications

  • Bachelor’s degree in Business Management, Computer Science/MIS, healthcare-related science or related degree.
  • 5+ years in a hands-on technical role implementing or supporting business applications specific to the business function this role supports through technical project management, systems development, or quality assurance.
  • 3+ years of experience as a business analyst.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation. 
  • Authorization to work in the United States without sponsorship.

Preferred Qualifications

  • Experience working within or supporting a Manufacturing, Supply Chain, or Logistics  function.
  • Experience with SAP MM, QM, or PP modules and general understanding of integrations with other SAP modules (i.e FI, SD).
  • Experience working as business analyst, quality analyst, or product owner on technology development projects.
  • 1+ years of experience operating under SDLC or other software-specific project management process.


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.


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