Exact Sciences Corporation

Human Resources Generalist, Employee Solutions

Job Locations US-WI-Madison
Req No.
Human Resources, Legal & Organization Engineering
Regular Full-Time

Summary of Major Responsibilities

The Human Resources (HR) Generalist, Employee   serves on a team established to provide highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist, Employee Solutions is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including through internal investigations, as needed.  The Human Resources Generalist, Employee Solutions is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team.  This role is responsible for supporting employee solutions’ tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.

Essential Duties and Responsibilities

  • Provide timely, accurate, and helpful responses to general employee questions.
  • Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building.
  • Lead resolution of employee concerns using creative problem-solving and an emphasis on communication and compromise.
  • Promote the visibility and accessibility of the employee solutions team to all employees.
  • Support tracking, analysis, and reporting of employee questions and concerns.
  • Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed.
  • Complete various complex HR processes in an accurate, timely, and legally compliant manner.
  • Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train team on processes, and propose updates or improvements, as needed.
  • Take initiative and lead the team’s support of company initiatives and other special projects.
  • Support the employee solutions leader in management of service level agreements, as needed.
  • Provide highly responsive, accountable, accurate, and timely service to internal customer groups.
  • Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team.
  • Protect confidential information with utmost scrutiny, judgment, and care.
  • Comply with all applicable employment laws and regulations.
  • Apply strong interpersonal skill; including, but not limited to, approachability and the ability to build relationships.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day.
  • Ability and means to travel between multiple Exact Sciences locations within the same general geographic area.


Minimum Qualifications

  • Bachelor’s Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences; or Associates degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, and 2 years of relevant experience in Human Resources in lieu of Bachelor’s degree.
  • 3+ years of relevant human resources experience.
  • Demonstrated understanding of strong legal compliance obligations associated with HR processes.
  • Computer skills to include internet navigation, email usage, and word processing.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Preferred Qualifications

  • 3+ years of experience conducting internal investigations. 
  • Employment law knowledge.


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.


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