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The Key Account Specialist provides operational, analytical and process support for the commercial teams that serve this customer segment. Additionally, this role will provide project support and cross functional process coordination as needed. They will be responsible for establishing and validating (program management) Health System and Lab profile of providers and buildings to determine opportunities and gauge system and lab adoption success. The Key Account Specialist is also responsible for assessing Exact Sciences sales opportunities in targeted health systems and labs where additional market access/penetration is required during strategic initiatives. The Key Account Specialist will work in conjunction with the sales organization, Client Implementation, Market Access, Order Entry, LIM and Provider Support to monitor and optimize the customer experience of these strategic accounts. The Key Account Specialist will be an important member of the Commercial Operations team and for the organization.
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The Receptionist/Administrative Assistant’s primary function is to receive and triage incoming calls, welcome and help visitors and respond to general inquiries. The Receptionist/Administrative performs general and specific administrative duties including organizing meetings, managing calendars, etc. This position interfaces with senior leaders, directors, managers, visitors and suppliers, etc. to gather and exchange information.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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This position will be part of the Clinical Affairs Team, which is responsible for planning, executing, managing and closing projects associated with the company clinical study plans. The Senior Clinical Study Manager (Sr. CSM) is a proven leader in clinical program management in the device industry, and manages, executes and reports on clinical study operations. The Sr. CSM provides leadership and support to members of the multidisciplinary project team, internally and externally.
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The Specimen Processing Lead performs the functions of Specimen Processor under the guided direction of the Specimen Processing Manager or designee. The Specimen Processing Lead will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing. In this leadership position the Specimen Processing Lead supports the Specimen Processing Supervisor or designee and shares the responsibility of ensuring the Specimen Processing department operates effectively.
The hours for this position are Tuesday - Friday from 8:00pm - 6:30am.
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The Non-Certified Clinical Laboratory Scientist I provides services of technical nature in the laboratory service areas. Performs complex laboratory tests in the clinical laboratory to provide physicians with rapid and accurate laboratory test results. Duties include; processing of specimens in the laboratory, performance of moderate, and highly complex analytical process, establishing performing and documenting quality assurance, quality control and equipment maintenance, recognizing problems and assisting the Clinical Laboratory Supervisor in identifying causes, confirming and verifying results, principles, and instruments, correlating and interpreting data based on knowledge of factors affecting test results, data handling and input, answering the telephone.
The hours for this position are Monday - Thursday from 2:30pm - 1am.
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The Non-Certified Clinical Laboratory Technician I provides services of a support nature in the laboratory service areas. Performs general laboratory procedures in the clinical laboratory to provide physicians with rapid and accurate laboratory test results. Duties include; processing of specimens in the laboratory, reagent preparation, sample, consumable and reagent inventory storage and use management, performing and documenting quality assurance, quality control and equipment maintenance, recognizing problems and assisting the Clinical Laboratory Supervisor in troubleshooting and answering the telephone.
The shift for this position is Tuesday - Friday from 10:30am - 7pm or 12pm - 8:30pm.
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The Specimen Processing Workflow Coordinator performs the functions of Specimen Processing under the guided direction of the Specimen Processing Supervisor, Lead or designee. The Specimen Processing Workflow Coordinator follows laboratory policies and procedures and maintains accurate data reporting practices to ensure consistent and diligent execution of specimen processing. In this support position the Specimen Processing Workflow Coordinator ensures daily lab operations are effective and efficient by providing direction and guidance to employees during their assigned duty station.
The hours for this position are Tuesday - Friday from 8:00pm - 6:30am (3rd shift).
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This position is responsible for assisting in the execution of clinical trials by providing quality administrative and project management support. This position will coordinate with all members of the Clinical Affairs team and internal and external stakeholders to successfully execute the clinical study plans of the company.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Advocacy and Alliance Relations Director will lead the company’s relationships and interactions with leading medical organizations, advocacy groups, scientific guideline review committees and quality measurement bodies. This leadership role will develop, launch and manage campaigns that engage advocacy groups and build and maintain long-term, substantive relationships with such groups and other organizations that share our interest of helping reduce cancer mortality through innovations in screening and early detection.
As a cornerstone of the Corporate Affairs team, s/he will work closely with Exact Sciences Marketing, Government Affairs, Medical Affairs, Legal and Regulatory colleagues to lead the development of an annual comprehensive advocacy and alliance development strategy and tactical plan to advance the organization’s objectives. This includes ensuring team members are fully aligned on our corporate priorities, understanding third party priorities, and guiding team members in the execution of a strategy. S/he will ensure Exact Sciences is viewed as a partner of choice throughout the cancer prevention community.
Reporting to the Senior Director, Corporate Affairs, s/he will bring a deep understanding of how to work effectively and efficiently with advocacy groups to promote the company’s interests for cancer screening and prevention.
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In conjunction with the Exact Sciences Laboratories leadership team, provides support to drive the ongoing growth and development of the Customer Care Center and manages the day-to-day Customer Care Center activities under the direction of the Senior Manager, Customer Care Center. Responsible for evaluation of relevant Customer Care Center metrics and other identified key performance indicators. Aligns with other Exact Sciences Laboratories leadership on strategy and the planful execution of the objectives to support the accomplishment of company goals.
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The Customer Care Center Resource Planning Specialist assists the Resource Planning Supervisor in the Customer Care Center to ensure it has the right amount of skilled associates in the right place at the right time to handle an accurately forecasted workload at the desired service level and response time goals. This position communicates real time and historical workforce performance results to the Customer Care Center team. They will work with the Resource Planning Supervisor to provide information to Customer Care Center Leadership on associates about appropriate work statuses and behavior documented in order to achieve our goals. This position will require real time monitoring of call queues, responses to email inquiries received from patients and maintaining a call volume balance with calls arriving in the center, as well as the automated outbound calling application. If workload warrants, this position may support other functions of the Customer Care Center.
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The field-based Area Manager is responsible for leading a team of territory managers within a designated area in a Region. The Area Manager is responsible for the effective promotion of Exact Sciences’ products to physicians, integrated delivery networks (IDNs), Multi-Specialty clinics and other health care providers within the designated area. The Area Manager will recruit, train, coach, lead and provide performance management for the Territory Managers in addition to directly promoting Exact Sciences’ products.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Specimen Processing Associate is responsible for the receipt, accessioning, processing, and storage of patient samples received into the lab. The SP Associate performs the functions of specimen processor under the guided direction of the Specimen Processing Supervisor. The Specimen Processing Associate will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing.
The hours for this position are Tuesday - Friday from 8:00pm to 6:30am (3rd shift).
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The Lab Service Engineer II is responsible for the commissioning and ongoing service for all clinical laboratory equipment and instrumentation. Primary service responsibilities include installation, calibration, maintenance, and repair of all clinical laboratory equipment. This includes both simple (e.g. shakers) and complex instrumentation (e.g. liquid handling robotics). The individual in this role will continuously work with other Lab Service Engineers (LSE) and the clinical laboratory team to ensure proper instrument function and troubleshoot any system concerns. Responsible for special projects as assigned.
The hours for this position are Tuesday - Saturday 9:00am - 6:00pm.
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The Medical Billing Associate (known internally as Revenue Cycle Association (RCA)) position, while having a specific focus, is designed to be highly cross-functional. An RCA will initially specialize in one of the following areas:
Eligibility
Cash Posting
Reimbursement
· Data entry, processing, and resolution of assigned errors and rejections related to the submission of billing files
· Work closely with other members of the Customer Care Center, patients, payors, and physicians to ensure missing or incorrect information is resolved timely.
· Post payments and adjustments timely and accurately in accordance with department guidelines.
· Follow-up on unpaid claims, determine, and perform the appropriate next step – contact insurance payors and patients, file appeals, and ensure denials are resolved timely.
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Plans, directs, and coordinates activities of corporate projects to ensure that goals or objectives of projects are accomplished within prescribed time frame and funding parameters. Ensures that project goals are accomplished and in line with business objectives.
