The Associate Software Engineer will be integral to the design and development of software for Exact Sciences.  An Associate Engineer creates, tests, and evaluates software applications and systems.  This person must be able to work collaboratively in cross-functional teams to deliver software products to the business.   If interested, please submit your application by Friday, June 18 at 5:00PM CST.

The Technical Support Analyst is an opportunity for an individual to obtain hands-on experience in a dynamic environment. This position requires both technical and exceptional interpersonal skills.  This role will be responsible for responding to operational break/fix scenarios, as well as upgrading and maintaining end user devices through regular refresh intervals and projects requiring new equipment.  The Technical Support Analyst will work with other technical resources, adhere to procedures, workflows, and tools to provide exceptional support and customer service.

The Technical Support Analyst is an opportunity for an individual to obtain hands-on experience in a dynamic environment. This position requires both technical and exceptional interpersonal skills.  This role will be responsible for responding to operational break/fix scenarios, as well as upgrading and maintaining end user devices through regular refresh intervals and projects requiring new equipment.  The Technical Support Analyst will work with other technical resources, adhere to procedures, workflows, and tools to provide exceptional support and customer service.

The Patent Agent will draft and prosecute biotech patent applications worldwide, develop global patent strategies, and manage day-to-day IP activities to support multiple oncology products. This role requires the development of strong partnerships with R&D, as well as within the legal department.

The Inside Sales Manager is responsible for supervising a team of Inside Sales Representatives (ISRs) within the inside sales team. This role is responsible for driving sales and support of Exact Sciences’ products to physicians and other health care providers, via inbound and outbound call efforts.  This individual will be responsible for driving sales results within their specified sales region and supporting strategic sales initiatives. The Manager, Inside Sales will train, coach, and provide performance management for the ISRs in addition to collaborating across the broader commercial function to pull through various initiatives. 

The Histotechnologist I will perform a variety of histology laboratory procedures used to produce tissue slides and support the general laboratory duties expected to be performed in a CLIA/CAP-certified histopathology laboratory. The Histotechnologist I shall adhere to all safety, quality controls, and procedures, and learn and perform all functions of histology, pathology, and molecular aspects needed in the laboratory. 

The Payroll Specialist is primarily responsible for administrative payroll processes. This position will also assist in maintaining employee personnel files, provide back-up support to Payroll team, and provide administrative support to the Finance team.

The Strategic Initiatives Specialist will be responsible for managing, organizing, and tracking strategic and growth initiatives across the commercial team within the screening business unit. This position will coordinate with multiple functions across the organization, such as commercial and lab, to plan and execute commercial initiatives. 

Exact Sciences is seeking an exceptional individual with strong statistical and computational skills to participate in the post-marketing support of oncology screening and diagnostic products. The individual will directly collaborate with internal and external thought leaders in the design, analysis, reporting, and publication of clinical studies and real-world evidence generation. A strong candidate will have extensive experience analyzing, mining, and developing visualizations for high dimensional data, preferably genomic data.

The Workforce Specialist is responsible for administrative workforce duties. This position will assist in creating and maintaining workforce management policies and procedures and will partner with the Customer Care Center leadership to determine the most effective method of communicating changes to all associates.  This position ensures that the Customer Care Center teams have the right number of skilled associates in the right place at the right time to handle an accurately forecasted workload at the desired service level and response time goals. This position communicates real time and historical workforce performance results to the Customer Care Center teams. This position will partner with Workforce Management leadership to provide information to Customer Care Center leadership on associates about appropriate work statuses and behavior documented in order to achieve our goals. This position will require real time monitoring of call queues, responding to email inquiries received from patients, and maintaining a call volume balance with calls arriving in the center, as well as the automated outbound calling application. If workload warrants, this position may support other functions of the Customer Care Center.   Shift: Sunday - Thursday, 10:30am - 7:00pm   #LI-JM1

The Customer Care Associate provides world-class service to health care providers, patients, and public. This role will primarily receive inbound calls and place outbound calls to the health care providers, patients, and other clients.       Video Credit: TheMuse.com. To view more of our content on the Muse, click here.

The Senior Software Engineer I will be responsible for designing, developing, and supporting a highly visible / highly valued applications in the fast-paced, Exact Sciences Precision Oncology business unit. This individual will also contribute to the development of best practices and standards, and support product launches in all phases of software development.   The candidate must have experience in Salesforce and Apttus software development. This role will help enhance order management and revenue management applications using the Salesforce and Apttus technologies.  The ideal candidate will also work in Informatica Cloud technology that will support our business processes.

The Senior Software Engineer I will be responsible for designing, developing, and supporting a highly visible / highly valued applications in the fast-paced, Exact Sciences Precision Oncology business unit. This individual will also contribute to the development of best practices and standards, and support product launches in all phases of software development.   This role will help enhance order management and revenue management applications.  The ideal candidate will also work in Java and other latest technologies that will support our business processes.

The Senior Director, Real Estate and Site Services will work with company leadership to develop and execute proactive real estate strategy and project delivery resulting in timely capacity expansions, renovations, and relocations. This role will be responsible for providing direction and oversight in the development and implementation of real estate, construction, corporate security, and facilities initiatives and objectives.  Projects will support a culture of deep collaboration, represent Exact Sciences’ values, create workplaces that serve to attract and retain top talent, reflect Exact Sciences’ commitment to the community, promote Exact Sciences’ mission to play a pivotal role in the eradication of cancer, and support Exact Sciences’ commitment to employee wellness and sustainability. The Senior Director, Real Estate and Site Services will supervise a project delivery team consisting of planning and project management professionals and develop and foster partnerships with extended team member consisting of commercial brokers, general contractors, architects, and engineers. This role will be accountable for program budgets, schedules, and objectives, providing regular status reports and constantly evaluating and mitigating risks.

The Program Manager successfully delivers solutions to support the organization’s vision and strategic direction. This role manages and leads large, high risk, high visibility, and critical projects across the Organization. These projects are often highly complex and impact many users. This position ensures successful integration and communication between multiple projects. This is a hands-on role that requires close collaboration with all levels of Exact Sciences.    This position will support the Revenue Cycle function and report to the Director of Revenue Cycle.

The Supervisor, Customer Service is responsible for assisting with all operational administrative processes associated with the customer service department at Exact Sciences.  A primary responsibility of this position is to assist in the development of a world class customer service department that is both focused and highly responsive to our customer needs. In addition, the Supervisor, Customer Service must promulgate and enforce the customer service policies and procedures of Exact Sciences in a reference lab environment.   The Supervisor, Customer Service will oversee the activities of the customer relations specialist team and participate in the development and administration of customer service policies and procedures to ensure consistent, high quality customer service and satisfaction. Additionally, this role will troubleshoot and resolve non-routine customer complaints, resolve any problems with; including, but not limited to, incoming test requests, delivery dates, or service, and monitor our internal and external customers to ensure world class customer service throughout

The Human Resources Integrations Manager is responsible for leading all aspects of HR integrations of newly acquired entities, from the pre-close assessment and planning process through completed integration post-close. The Human Resources Integrations Manager will oversee and coordinate integration projects across different areas of HR; including, but not limited to, identifying appropriate stakeholders, scheduling meetings, organizing tasks and deliverables, tracking progress, and evaluating success of project upon completion.  The Human Resources Integrations Manager will also create and use templates, checklists, and other resources to enhance integrations efficiency and efficacy. This role will identify metrics to measure integrations success, continually evaluate all aspects of the integrations process against these metrics and implement process improvements.

The Leave and Accommodation Coordinator is responsible for coordinating all aspects of the Company’s leave and accommodation process and policies to include compliance with the company’s leave policies, the American’s with Disabilities Act (ADA) and all federal, state, and municipal leave laws and requirements.  This role will provide support to the Leave and Accommodation team in managing the day-to-day administrative tasks, coordinating with the Third Party Administrator (TPA) and employees, and filing of paperwork and documentation in accordance with the process.  

The Facilities Technician Senior II assists with the day-to-day administration, maintenance, operation, and repairs within the GHI Redwood City campus. With minimal direction, the Facilities Technician Senior II is assigned and required to fulfill service requests, maintain facilities equipment, and perform regular facility inspections while ensuring that required maintenance and related documentation are completed. The Facilities Technician Senior II must be proficient in evaluating and troubleshooting mechanical, electrical, plumbing, and related building systems and equipment. This individual will oversee and direct service providers and vendors to correct problems and perform maintenance on building systems and equipment. Additionally, they will proactively identify issues, trends, and solutions which ensure optimum building and equipment operation. The Facilities Technician Senior II will directly support projects, people, and equipment moves, and perform equipment and system upgrades. The Facilities Technician Senior Il may supervise the work of other Facilities employees in the performance of routine tasks.

The Laboratory Support Services (LSS) Specialist will perform their duties under the guided direction of the department supervisor or designee. This position is responsible for the resolution of test order exception issues that arise during or after the order entry process and other duties as assigned. The Laboratory Support Services Specialist will occasionally work cross-functionally both internally and externally to support issue resolution. This position will follow all outlined departmental policies, processes, and procedures to fulfill their defined role.