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The Sample Processing Technician is responsible for the accessioning, processing, labeling, and interim storage of whole blood samples received for Research and Development purposes. The Sample Processing Technician performs the functions of specimen processor under the guided direction of the Sample Coordinator and is expected to follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of sample processing.
This position is for 32-hour per week on average, Monday through Friday with an every other Saturday rotation of approximately 30 minutes to 4 hours to receive sample shipments. We offer a weekend differential.
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The Specimen Processing (SP) Associate is responsible for the receipt, accessioning, processing, and storage of patient samples received into the lab. The SP Associate performs the functions of specimen processor under the guided direction of the Specimen Processing Supervisor. The Specimen Processing Associate will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing.
This hours for this position are Tuesday - Friday from 6:00am - 2:30pm and Saturday 9:30am - 6:00pm.
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The Specimen Processing Supervisor is responsible for the day-to-day operations of the Specimen Processing Department, including staffing, scheduling, motivating team members, and performance management. The Specimen Processing Supervisor will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing. In this leadership position the Specimen Processing Supervisor supports the mission and vision of Exact Sciences Laboratories, and along with the Specimen Processing Manager shares the responsibility of ensuring the Specimen Processing department operates effectively. The functions of this position are performed under the guided direction of the Specimen Processing Manager or designee.
We have a combination of 1st and 2nd shift positions available. The hours would be Monday - Friday from 9am - 5:30pm or Tuesday - Friday from 2:30pm - 1am.
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The Specimen Processing Exception Handler performs the functions of the specimen processing associate under the guided direction of the Non-Technical Supervisor, Specimen Processing Lead or designee. The Specimen Processing Exception Handler provides support to both Specimen Processing Laboratory and the Clinical Laboratory. The Specimen Processing Exception Handler will follow all laboratory procedures and policies and maintain accurate data reporting practices as needed to ensure consistent and diligent execution of specimen processing, testing and the timely generation of patient results.
The hours for this position are Tuesday - Saturday from 9:30am - 6pm.
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The leadership role of Specimen Processing Technical Specialist provides services of a technical nature in the laboratory areas. This position is responsible for supporting the coordination of day-to-day activities in the laboratory to ensure prompt test processing. Specimen Processing Technical Specialist is the front line in trouble shooting. The position works directly with the Specimen Processing Supervisor to anticipate and resolve issues related to efficiencies in throughput, staffing, and laboratory processes. The Specimen Processing Technical Specialist will maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing.
The hours for this position are Monday - Friday from 8:00am - 4:30pm.
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The Non-Certified Clinical Laboratory Scientist I provides services of technical nature in the laboratory service areas. Performs complex laboratory tests in the clinical laboratory to provide physicians with rapid and accurate laboratory test results. Duties include; processing of specimens in the laboratory, performance of moderate, and highly complex analytical process, establishing performing and documenting quality assurance, quality control and equipment maintenance, recognizing problems and assisting the Clinical Laboratory Supervisor in identifying causes, confirming and verifying results, principles, and instruments, correlating and interpreting data based on knowledge of factors affecting test results, data handling and input, answering the telephone.
The shift for this position is Tuesday - Friday from 7:30pm - 6:00am.
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The Sr Director, Commercial Operations provides leadership for the overall Commercial Operations function. Commercial Operations works cross functionally to support operational programs and policies that drive the annual sales plan. This position reports to the Vice President of Commercial Operations and is based in our Madison, WI headquarters.
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The field-based Area Manager is responsible for leading a team of territory managers within a designated area in a Region. The Area Manager is responsible for the effective promotion of Exact Sciences’ products to physicians, integrated delivery networks (IDNs), Multi-Specialty clinics and other health care providers within the designated area. The Area Manager will recruit, train, coach, lead and provide performance management for the Territory Managers in addition to directly promoting Exact Sciences’ products.
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The Senior HR Business Partner (HRBP) is the main point of contact for Exact Sciences Corporation’s employees and managers to provide support on performance management, coaching, HR fundamentals and employee related questions. This role is critical in executing Exact Sciences’ key initiatives that support the business objectives and organization growth plans. The Senior HRBP is responsible for developing and improving processes related to employee management and engagement and will drive HR functional excellence within assigned business units.
This position will support our Business Development, Corporate Strategy, Research & Development and Pipeline teams.
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The Customer Care Specialist provides world class service to health care providers, patients and the general public. The Customer Care Specialist is responsible for outbound calls to patients and providers to provide clarification on our product, orders or to provide product instruction. The Customer Care Specialist may also be responsible for managing inbound calls as a member of the Revenue Cycle Call Team.
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The Bilingual Customer Care Specialist provides world class service to health care providers, patients and the general public. The Bilingual Customer Care Specialist is responsible for outbound calls to patients and providers to provide clarification on our product, orders or to provide product instruction. The Bilingual Customer Care Specialist may also be responsible for managing inbound calls as a member of the Revenue Cycle Call Team. The Bilingual Customer Care Specialist is responsible for answering incoming calls in both Spanish and English.
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The Employee Reimbursement Specialist is responsible for performing accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrative operations. The focus of this will be in the employee reimbursement area but could also translate into other accounting areas.
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The Senior Director, Customer Experience serves as the voice of the customer for Cologuard®, working in partnership with the Exact Sciences Laboratories and Commercial Teams to develop and implement strategies to deliver world-class customer service. This role is responsible for establishing and maintaining world-class customer service by continuously improving patient, provider, and payer experience with Exact Sciences.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Provider Support Lead manages the day to day workflow of the Team. This position supports the Exact Sciences Sales Teams, Providers and internal customers throughout the organization, providing World Class Service. This position works cross functionally with sales leadership and Exact Sciences Laboratories leadership within the Customer Care Center. This position is also responsible for managing specialty client servicing and overall performance of established goals for the team. The Provider Support Lead will follow all laboratory and customer care center procedures and policies and maintain accurate data reporting practices.
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The Systems Technician assists with the development, assembly, and testing of new and existing instruments and equipment designed by Exact Sciences Systems Development, for use with in vitro diagnostic tests. The Systems Technician works closely with electrical, mechanical, biomedical, and software engineers to build and troubleshoot test fixtures, prototype modules, instruments, and automation equipment, while providing detailed feedback on issues encountered and suggestions for improvement.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Desktop Support Engineer is responsible for upgrading and maintaining end user devices through regular refresh intervals and projects requiring new equipment. Working with other technical resources, the Desktop Support Engineer adheres to procedures, workflows, and tools to provide exceptional support and customer service.
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The Sr. Analyst, Commercial Forecasting will complete a wide range of quantitative and qualitative analyses to help better identify trends/patterns, ultimately helping to inform continuous improvement in commercial forecasting, along with insights into commercial strategies and operational tactics. As a fast-growing company, there is ample opportunity for growth.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
