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The Provider Support Supervisor manages the Provider Support Team. This position supports the Exact Sciences Sales Teams, Healthcare Providers and internal customers throughout the organization, providing World Class Service. This position works cross functionally with sales leadership and Exact Sciences Laboratories leadership within the Customer Care Center. This position is also responsible for managing specialty client servicing and overall performance of established goals for the team. The Provider Support Supervisor will follow all laboratory and customer care center procedures and policies and maintain accurate data reporting practices.
This position will work Monday - Friday, 9:30am - 6:00pm.
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The Insurance Billing Associate (known internally as the Revenue Cycle Association (RCA)) position, while having a specific focus, is designed to be highly cross-functional. An RCA will initially specialize in cash, reimbursements, or eligibility. RCAs are responsible for data entry, processing, and resolution of assigned errors and rejections related to the submission of billing files. They work closely with other members of the Customer Care Center, patients, payors, and physicians to ensure missing or incorrect information is resolved timely. They post payments and adjustments in a timely and accurate manner in accordance with department guidelines. They follow-up on unpaid claims, determining and performing the appropriate next step – contact insurance payors and patients, file appeals, and ensure denials are resolved timely.
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The Regional Marketing Manager (RMM) develops, implements, and maintains accountability for interactions, feedback, and insights gleaned from colorectal cancer (CRC) screening Thought Leaders. The RMM is also responsible for identifying untapped local area business opportunities and implementing approaches to capitalize on these opportunities, while ensuring strategic alignment to Cologuard's US commercial objectives. Lastly, the RMM will be a stakeholder on the team responsible for marketing insights and opportunities in select key accounts for the Cologuard business.
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The Application Scientist I, Technical Services is responsible for providing outstanding technical support to Exact Sciences customers. This position works in collaboration with others on troubleshooting and resolving customer assay questions or issues in a timely manner. This position will also work on projects to bring enhancements of current products and processes to the customer.
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The Automation/Projects Engineer will serve a dual role provide automation support while managing automation related projects. The Automation/Projects Engineer will develop requirements in support of manufacturing, process utilities and lab systems while partnering with both internal and external stakeholders. Additionally, the Automation/Projects Engineer is responsible for the supervision of maintenance, repair, service, monitoring and programming of automated production components and systems for Exact Sciences Corp. and Exact Sciences Laboratories. As an Automation/Project Engineer, this position will manage multiple engineering projects and initiatives relating the areas of process, automation and system improvements. This will include development of plans & timelines, organizes and controls project elements while ensuring work complies with established practices, policies and processes.
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The Industrial Engineer leads collaboration efforts with internal and external stakeholders to specificity, procure, install, commission and maintain equipment, as well as implement processes to further streamline manufacturing and equipment operations. The manufacturing systems & equipment includes, but not limited to, the diagnostic kits, fill-cap-label machines and material handling systems. The Industrial Engineer will also track and monitor performance of the manufacturing line and automated systems and may serve as a technical expert to support supply chain relationships with contract manufacturing partners and vendors. Additionally, this person will also be responsible for system improvements and optimization of production operations to improve throughput and increase efficiency as well as supervision of maintenance, repair, service, monitoring and programming of automated production components and systems for Exact Sciences Corp. and Exact Sciences Laboratories. This role will provide superior project management services for assigned projects.
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The Regional Marketing Manager (RMM) develops, implements, and maintains accountability for interactions, feedback, and insights gleaned from colorectal cancer (CRC) screening Thought Leaders. The RMM is also responsible for identifying untapped local area business opportunities and implementing approaches to capitalize on these opportunities, while ensuring strategic alignment to Cologuard's US commercial objectives. Lastly, the RMM will be a stakeholder on the team responsible for marketing insights and opportunities in select key accounts for the Cologuard business.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
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The Regional Marketing Manager (RMM) develops, implements, and maintains accountability for interactions, feedback, and insights gleaned from colorectal cancer (CRC) screening Thought Leaders. The RMM is also responsible for identifying untapped local area business opportunities and implementing approaches to capitalize on these opportunities, while ensuring strategic alignment to Cologuard's US commercial objectives. Lastly, the RMM will be a stakeholder on the team responsible for marketing insights and opportunities in select key accounts for the Cologuard business.
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The Specimen Processing Lead performs the functions of Specimen Processor under the guided direction of the Specimen Processing Manager or designee. The Specimen Processing Lead will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing. In this leadership position the Specimen Processing Lead supports the Specimen Processing Supervisor or designee and shares the responsibility of ensuring the Specimen Processing department operates effectively.
The hours for this position are Tuesday - Saturday, 5:30am - 2:00pm.
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The Non-Certified Clinical Laboratory Technician I provides services of a support nature in the laboratory service areas. Performs general laboratory procedures in the clinical laboratory to provide physicians with rapid and accurate laboratory test results. Duties include; processing of specimens in the laboratory, reagent preparation, sample, consumable and reagent inventory storage and use management, performing and documenting quality assurance, quality control and equipment maintenance, recognizing problems and assisting the Clinical Laboratory Supervisor in troubleshooting and answering the telephone.
The shift for this position is Tuesday - Friday from 8:00pm - 6:30am.
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The Medical Science Liaison functions as a field-based member within the Medical Affairs department. This regional position may require up to 4 days of field travel per week with 1 day spent in a home office. The travel is within a defined geographic region, but occasionally additional travel may be necessary.
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The Assistant General Counsel will provide broad legal support for the Company. A principal responsibility will be assisting the litigation and employment counsel. The Assistant General Counsel will be expected to efficiently manage outside counsel that may be used to assist in these efforts. The Assistant General Counsel will also support significant transactions by conducting research, facilitating due diligence, and participating in negotiations as appropriate.
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The field-based Strategic Account Manager is responsible for expanding patient access to Exact Sciences products/brands by forming partnerships with key senior stakeholders within regional IDNs and health systems as well as academic institutions. The SAM will drive adoption by impacting protocols, screening criteria, monitoring compliance, and providing patient specific reporting.
The SAM will serve as liaison to marketing, delivering messages and content to the IDNs related to the IDN value proposition. The position will also partner cross-functionally within the internal organization (IT, project management/implementation, billing, operations, field sales, etc.) to execute pull through plans and serve as the customer-facing leader for assigned IDNs, ensuring EXAS roles are all aligned and working towards the plan.
Travel is required at least 50% within region and at requested times, outside of incumbent’s region for other meetings.
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In conjunction with the Exact Sciences Laboratories leadership team, provides support to drive the ongoing growth and development of the Customer Care Center and manages the day-to-day Customer Care Center activities under the direction of the Senior Manager, Customer Care Center. Responsible for evaluation of relevant Customer Care Center metrics and other identified key performance indicators. Aligns with other Exact Sciences Laboratories leadership on strategy and the planful execution of the objectives to support the accomplishment of company goals.
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The Instrument Service Engineer I services custom and off-the-shelf laboratory instrumentation and equipment. Job responsibilities include assembly, installation, calibration, routine maintenance, investigation and diagnosis of failures, repair, requalification, and filing service reports. The individual in this role will work with colleagues to ensure proper instrument function and maintenance.
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The Pipette Technician is responsible for performing calibration, maintenance and repair on pipetting devices including, but not limited to, single and multi-channel pipettes, bottle top dispensers and repeater pipettes. This role will demonstrate a high level of organization, the ability to multi task, and build a level of trust with internal and external customers.
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The Senior Statistician, provides leadership and direction to product development activities, ensuring product and process conformance. This role will provide support for a variety of functions including analysis of large datasets, fitting models to biological data, clinical study modeling, data trend analysis, and statistical process control.
For this opportunity, the Senior Statistician will support the Research and Development and System Development teams. This role will be responsible for ensuring product and process conformation to FDA and ISO standards.
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The Senior Accountant position creates financial transactions and creates financial reports from that information, but is also responsible for the accounting operations of the company, to include the production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles (GAAP). The Senior Accountant also reconciles accounts to ensure their accuracy and completeness. The Senior Accountant acts as a mentor for more junior accounting staff. In addition, the Senior Accountant assists with establishing policies and procedures for purchasing and financial reporting, and helps maintain the company’s Sarbanes-Oxley (SOX) 404 compliance.
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The Clerical Assistant performs a variety of general and specific administrative duties, including mail service tasks, filing, printing, collating documentation for patient, provider and end-user requests. This position regularly interfaces with team members, managers and other employees to gather and exchange information. This position reports to the Director of Clinical Lab QA/Privacy Officer.
