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The Clinical Laboratory Workflow Coordinator performs and functions within the Clinical/Technical Laboratory under the guided direction of the Technical Laboratory Supervisor, Lead or designee. In this support position, the Clinical Laboratory Workflow Coordinator ensures daily lab operations are effective and efficient by coordinating with the Technical Laboratory Supervisor or Lead to anticipate and resolve issues related to efficiencies in throughput, staffing and laboratory processes. The Clinical Laboratory Workflow Coordinator is expected to spend approximately 50% of their time performing laboratory testing on the bench in the same capacity as the Clinical Laboratory Scientist.
The hours of this position are Monday - Friday, 6:00am - 2:30pm.
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The Quality Control (QC) Coordinator performs and functions within the Technical Laboratory under the guided direction of the Supervisor, Clinical Laboratory Quality Control, Quality Control Lead, or designee. In this support position, the QC Coordinator ensures daily QC operations are effective and efficient by coordinating with the Supervisor – Clinical Laboratory, Quality Control (QC Supervisor) or QC Lead to anticipate and resolve issues related to efficiencies in quality control, and laboratory processes. The QC Coordinator also performs all duties and responsibilities listed under the Job Description for Non-Certified Clinical Laboratory Scientist I at least 50% of the time.
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The Principal Trainer possesses competencies in two areas: sound knowledge of how technology is situated in workflows in the Lab and Customer Contact Center (CCC) as well as mastery of educational theory, design, implementation and evaluation. The Principal Trainer will be responsible for building, testing, and maintaining the training environments of technology used by Lab and CCC as well as managing updates to policy and procedure documentation related to training and system upgrades. They will be responsible for developing and maintaining course curricula and supporting training materials for the applications utilized at Exact Sciences Laboratories as well as designing robust evaluation methods for training programs. The Principal Trainer acts as a content expert for creating and providing training for the system and workflow application. They will conduct train-the-trainer sessions for new staff, provide refresher training as needed, and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of Epic operations to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures.
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The Senior Manager, Publications Strategy and Medical Communications, will work with Medical Affairs colleagues, cross-functional teams, and external partners to lead the development, review, and submission of a portfolio of medical communications and publications relevant to Exact Sciences, Cologuard, and the company’s Pipeline. This individual will also work collaboratively and cross-functionally to lead the development and execution of the Exact Sciences company-wide and Cologuard-specific evidence generation and publication plans.
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The field-based Area Manager is responsible for leading a team of territory managers within a designated area in a Region. The Area Manager is responsible for the effective promotion of Exact Sciences’ products to physicians, integrated delivery networks (IDNs), Multi-Specialty clinics and other health care providers within the designated area. The Area Manager will recruit, train, coach, lead and provide performance management for the Professional Medical Representatives in addition to directly promoting Exact Sciences’ products.
This position is field based.
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The Professional Medical Representative II is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative II is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
This position is field based.
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The Clinical Laboratory Technical Supervisor directs the technical day-to-day laboratory operation under the direction of the Director of Laboratory Operations (or designee) which includes the general technical supervision and development of laboratory staff, assures that quality standards are being met, provides technical expertise to the laboratory and as needed, serves as the liaison to various internal and external entities. The Clinical Laboratory Technical Supervisor oversees the Quality Management program in the laboratory and ensures that the laboratory and the laboratory staff is in compliance with all laws and regulations that are required by CLIA, CAP, OSHA and any other applicable legislative organizations.
The hours for this position are Saturday – Tuesday, 9:30am – 8:00pm. We currently have two openings. One at each of our laboratories in Madison (650 Forward Drive & 145 E Badger Road).
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The field-based Area Manager is responsible for leading a team of territory managers within a designated area in a Region. The Area Manager is responsible for the effective promotion of Exact Sciences’ products to physicians, integrated delivery networks (IDNs), Multi-Specialty clinics and other health care providers within the designated area. The Area Manager will recruit, train, coach, lead and provide performance management for the Professional Medical Representatives in addition to directly promoting Exact Sciences’ products.
This position is field based.
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In conjunction with the Exact Sciences Laboratories leadership team, the Laboratory Order Supervisor supporting the Laboratory Order Specialist Team, manages the day-to-day Laboratory Order activities. The Laboratory Order Supervisor is responsible for the development and management of the Laboratory Order Specialist Team. The Laboratory Order Supervisor is responsible for order entry metrics and productivity measures and other identified key performance indicators. The Laboratory Order Supervisor aligns with other Laboratory Order leadership on the planful execution of the objectives to support the accomplishment of company goals.
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The Customer Care Specialist provides world class service to health care providers, patients and the general public. The Customer Care Specialist is responsible for outbound calls to patients and providers to provide clarification on our product, orders or to provide product instruction. The Customer Care Specialist may also be responsible for managing inbound calls as a member of the Revenue Cycle Call Team.
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The Customer Care Associate provides world class service to health care providers, patients and the general public. The Customer Care Associate will primarily receive inbound calls and place outbound calls as needed to health care providers, patients and other clients.
We are seeking candidates available to work at least one weekend day. This position is anticipated to start on Monday, December 2nd, 2019.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager
This position is field based.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager
This position is field based.
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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager
This position is field based.
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The individual will manage the fleet operational function in support of the fleet plan participates. The Manager of Fleet Services will manage data from Exact Sciences fleet vendor to assess fleet requirements in an effort to develop, identify and implement competitive fleet management plans that allow Exact Sciences to attract and retain high quality employees while managing fleet in a fiscally responsible and compliant manner. Other tasks include timely and accurate delivery/pick-up of vehicles and the management of the day-to-day administrative support, account management, customer reporting requests and fleet selector review. Importantly, this individual needs to ensure all employees understand Exact Sciences Corporate Fleet Policy.
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The Project Manager is responsible for planning, directing, coordinating activities and leading cross-functional strategic initiatives while working with the business to follow best practices to ensure their projects meet business objectives and are accomplished on time and within budget. This role helps ensure that project goals are accomplished and in line with business objectives.
This role will help to integrate new products and processes into the lab.
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The Senior Quality Assurance Engineer will provide support to Operations for a variety of functions, including process validation, facility validation, test method validation, and process risk management. The position will work within defined protocols and procedures and may lead or assist in developing and documenting new procedures for Operations relating to validation.
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The field-based Area Manager is responsible for leading a team of territory managers within a designated area in a Region. The Area Manager is responsible for the effective promotion of Exact Sciences’ products to physicians, integrated delivery networks (IDNs), Multi-Specialty clinics and other health care providers within the designated area. The Area Manager will recruit, train, coach, lead and provide performance management for the Professional Medical Representatives in addition to directly promoting Exact Sciences’ products.
This position is field based.
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The Senior Channel Marketing Manager will be responsible for Execution of the overall Organized Customer and HIT Partnership Strategy through creation and execution of targeted partnerships. This individual will be responsible for overall project management leadership to enable execution of targeted partnerships from scoping through to execution and business impact assessment. The successful candidate will demonstrate outstanding marketing and strategy acumen, as well as collaboration and project management skills including the ability to manage without authority, communicate effectively with marketing agencies and external partners, and manage budgets. He/she must also communicate with a wide cross-section of internal functions, including senior leadership, to maximize the impact of their work.
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The Organized Customer Marketing Manager will be responsible for execution of the overall organized customer (e.g., Health System, CIN, ACO) strategy through creation and execution of solutions to support customer-facing personnel. This individual will be responsible for overall project management leadership from ideation of Solutions through to business impact assessment. The successful candidate will demonstrate outstanding marketing and strategy acumen, as well as collaboration and project management skills including the ability to manage without authority, communicate effectively with marketing agencies and external partners, and manage budgets. This role must also communicate with a wide cross-section of internal functions, including senior leadership, to maximize the impact of their work.
