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The Strategic Account Manager II (SAM II) is responsible for expanding patient access to Exact Sciences products and brands by forming partnerships with key senior stakeholders within regional independent delivery networks (IDNs), health systems, and academic institutions. The SAM II will drive adoption by impacting protocols, screening criteria, monitoring compliance, and providing patient specific reporting.
The SAM II will serve as a liaison to marketing and will deliver messages and content related to the IDN value proposition to the IDNs. This role will also partner cross-functionally within the internal organization (with departments; including, but not limited to, IT, project management/implementation, billing, operations, and field sales) to execute pull-through plans, serve as the customer-facing leader for assigned IDNs, and ensure Exact Sciences roles are all aligned and working towards the plan.
This position is field based.
The Network Engineer position is designed for persons with at least two years of experience working within the Cisco-based networking field. This position supports the hardware and software inclusive of the local, metropolitan, and wide-area networks. The position is responsible for problem resolution, general support, and participates in projects related to the network infrastructure of Exact Sciences, its partners, and affiliates. The Network Engineer will act as a key technical resource for second-level support and will work both independently and as part of a team in a department with a strong customer service focus. This position participates in both design and implementation of solutions within the entire network engineering technology stack and provides input to management regarding process and technological improvements.
Experience in coordination and installation of structured cabling is preferred for this role. The Network Engineer position will work closely with facilities, contractors, and construction teams regarding structured cable design and installation. This role will also require a strong understanding of layer 2 and associated technologies.
The Laboratory Support Services (LSS) Lead is responsible for leading the LSS team in collaboration with people managers. This position will support continuous process improvement as well as the ongoing development of each LSS team member assigned to their respective shift. This position will uphold professionalism and utilize clear communication to set clear expectations within the team. The LSS Lead will provide on the spot coaching when needed, as well as continuously communicate the daily goals to the members of their shift. The LSS Lead will be a point of contact to the team and associated departments throughout Exact Sciences.
The Specimen Processing Associate Trainer completes new hire training in the Specimen Processing Training Team, with guided direction from training and development leadership and trainers. This role gains exposure to the training industry and builds training skills while supporting Exact Sciences Laboratories through subject matter expertise and supporting training activities, to ensure that all team members are trained properly and that competencies are successfully met. This role is responsible for keeping employees up to date on processes and procedures through training and editing training materials/assessments/competencies to reflect current process. In addition, this role completes assigned competencies/end-user-proficiency assessments for learners and files training documentation appropriately.
The Quality Assurance Specialist supports the quality systems team with administration of Exact Sciences’ quality management systems. This role will be responsible for the assessment and administration of quality document and data projects, including assurance of proper document and record control in accordance with procedures, processes, and best practices.
The Supervisor, Laboratory Support Services is responsible for leading the order entry and information management teams which provide support to the other functional groups making up the Customer Care Center. In this leadership role, the Supervisor will follow all Laboratory, Information Management and Customer Care Center procedures and policies. They will maintain accurate data reporting and be responsible for metrics and productivity measures as well as any other key performance indicators. They ensure support is provided when escalations arise that create barriers for Exact Sciences Labs to provide consistent and diligent execution of specimen processing, testing and timely generation of patient results. They will manage the day-to-day Laboratory Order activities. They support the mission and vision of Exact Sciences Labs and strive to provide World Class Service while executing the objectives to support the accomplishment of company goals.
The Specimen Processing Trainer prepares and facilitates training for new hire and existing employee training in Specimen Processing, with guided direction from training and development leadership. This role supports Exact Sciences Laboratories through subject matter and training expertise to ensure all team members are trained properly and competencies are successfully met. This role assists in maintaining accurate data reporting practices to ensure a consistent and diligent capture of training and competency. In addition, this role is responsible for keeping employees of multiple levels up to date on processes and procedures through training and editing training materials/assessments/competencies to reflect current process. Lastly, this role completes assigned competencies/end-user-proficiency assessments for learners and files training documentation appropriately. As needed, this role provides on-shift training. This role acts as a mentor for entry-level trainers.
The Data Engineer II is responsible for the full lifecycle development, implementation, production support, and performance tuning of the enterprise data warehouse, data platforms, analytics, and reporting environments. This role will also be responsible for supporting the integration of these systems with other applications. The Data Engineer II will collaborate with different IT teams and will utilize technical expertise to design and develop complex solutions.
The Senior IT Program Manager is responsible for the program management and solution implementation of information technology (IT) related projects and leading them toward successful completion while providing project/program management experience, rigor, and consistency across the enterprise. This is a hands-on role that requires close collaboration with all levels of Exact Sciences.
This role will support the Order to Cash platform focusing on customer facing applications for patients and physicians. This role will interface with multiple business units to ensure a cohesive program and project delivery, which would include executive and external customer communication.
Data Engineer is responsible for developing and automating data pipelines, cleaning and preparing data, and debugging data issues. They are responsible for monitoring production data sources, resolving issues, and improving system performance. Being knowledgeable of the data generated by business systems, they are a technical resource for analysts and other users of data.
The Senior Bioinformatics Scientist II is a self-driven, motivated individual who supports R&D teams in the development of and continuous improvements to next-generation sequencing (NGS) and other molecular assays. This position requires significant experience with molecular techniques, bioinformatic pipelines, relational data systems, and statistical analysis. This person will play a critical role in the early-stage optimization and development of clinical assays by supporting analysis and interpretation of data.
The Senior Bioinformatics Scientist II will be responsible for assisting assay development with experimental design, data analysis and data management. They will be expected to work closely with wet lab scientists and other cross-functional teams to develop and validate NGS-based clinical oncology assays following Exact Sciences product development processes and design control.
The Senior Associate Scientist II, Product Support role will lead a variety of technical support activities within Operations. This position will investigate issues through root cause analysis and design and implement corrective actions through use of the Quality Management System (QMS) supporting Production, Quality Control, and Supply Chain groups in continuous improvement.
The Administrative Assistant II is responsible for administrative tasks which may include front desk coverage for Exact Sciences sites. The Administrative Assistant II performs administrative duties including organizing meetings, managing calendars, filing, ordering supplies, etc. This position interfaces with senior leaders, directors, managers, visitors and vendors to gather and exchange information.
This position will support the R&D leadership team in our San Diego office, with tasks to include calendar coordination, travel planning, expense reporting, coordination of team meetings and on and off-site events.
The Associate Director, Clinical Data Programming is responsible for managing a team of Clinical Data Programmers who develop, test, and maintain clinical databases, tools, data transfers, and data integrations to support the management of clinical study data. This role is responsible for utilizing a variety of different data sources, electronic platforms, and environments to handle clinical data acquisition and data management. Additionally, this role is responsible for ensuring quality of Clinical Data Programming deliverables through compliance to established procedures and practices. The Associate Director, Clinical Data Programming performs hands-on data programming in support of these activities in compliance with applicable regulatory requirements.
The Associate Space Planner will assist with the planning of space utilization, furniture design, and facility interior assessments within a dynamic work environment. This role will partner with the Space Planner, as well as external vendors, to assist with the execution and maintenance of space requirements and aesthetics. The Associate Space Planner will routinely audit space usage, inspect furniture fit and finish, and execute the small details of a space, or move project, in new and existing facilities based on the needs of the team. This role will organize and maintain furniture inventory, initiate work orders, maintain current furniture plans, and manage attribute data in the CAFM/IWMS tools.
The Associate Director, Enterprise Platforms is responsible for managing one of Exact Sciences’ strategic enterprise platforms serving global functional teams and multiple business units. This position performs a critical role in operating and delivering technology for critical business processes, leading transformation initiatives for integrations of acquisitions and partnering with enterprise architecture to plan, design, and deliver an integrated and innovative global IT eco-system. The Associate Director, Enterprise Platforms must understand global and local business processes and collaborate with business and technology teams to maximize the value of the platform by balancing unique functional requirements with the design principle for common configuration solutions to reduce risk, cost, and speed of delivery. This role is responsible for ensuring that technology platforms are selected and maintained in a manner that is compliant with all applicable regulatory requirements and security standards.
The person in this role will be responsible for leading managers of technical teams focused on system planning, configuration and testing.
This role will specifically support the enterprise Sales CRM platform. This position performs a critical role in leading a team specializing in the Sales CRM platform and related technology products that support critical business processes. The Associate Director, Enterprise Platforms must have direct application management experience and understand global and local business processes as well as vendor management or shared services experience. This candidate will collaborate with key senior level leaders and other technology teams to maximize the value of the platform by balancing unique functional requirements with the design principle for common configuration solutions to reduce risk, cost, and speed of delivery. This role is responsible for application performance and recommends the strategic direction of the platform.
The Move Specialist will execute people moves based on the move plans from the Space Planning Coordinator, including moves within a floor, between floors, or between facilities. In addition, this individual will setup and teardown temporary furniture layouts for various events, tear-down, and relocate office furniture, including systems, office, and lab furniture, and create and maintain an inventory of furniture.
The Clinical Alliances Manager will be part of a dynamic, multi-disciplinary, and highly collaborative team responsible for building out Thrive’s unique partnerships around innovation and real-world learning and will manage and support clinical projects with multiple collaborators. This position will work closely with our provider relations teams and have end-to-end responsibility for managing innovation partnerships, including communicating with partners, leading strategic discussions, helping solidify project scope, workflows, and contracts, as well as guiding multi-disciplinary teams and decision-making processes to effectively manage execution of projects. The position will focus on building uniquely powerful and collaborative relationships – engaging cross-functional teams internally and externally – in order to enable real-world experimentation and innovation around critical strategic initiatives and develop an influential model for future partners. This role will have the opportunity to shape a cutting-edge program critical to our future success.
This position can be based in Cambridge MA, Baltimore MD, or remote.
The Director, Experience Research and Design will be part of a dynamic, multi-disciplinary, and highly collaborative team responsible for the strategy, research, and design of our integrated service model at Thrive. This includes, but is not limited to, a set of scalable and flexible services and products that are integrated to create a comprehensive and positive experience for both patients and providers before, during, and after testing. It is aimed to help ensure all populations can meaningfully benefit from early detection, and that both providers and patients have what they need to safely integrate this revolutionary new type of cancer screening into routine medical care, especially in a rapidly changing healthcare landscape.
The Director, Experience Research and Design will build and help lead a unique program and partnership model that brings a human-centered design approach to real-world implementation with clinical partners to fuel innovation and drive ongoing design and development of our integrated service model. The primary responsibility of this position will be to lead this effort; including, but not limited to, collaboration with partners to define and prioritize scope of work, guide and oversee partners in a human-centered approach to implementation and learning, capture feedback, and work with internal teams to refine development roadmaps accordingly.
The Director, Experience Research and Design will be inspired by the opportunity to transform how cancer screening happens in healthcare, by the challenge of building a multi-faceted experience unlike anything that exists today and will thoughtfully and humbly help lead our teams and our partners in defining our own human-centered approach that puts patients and providers at the center of everything we build.
This position can be based in Cambridge, Massachusetts; Baltimore, Maryland; or remote.
The Technical Lead, Extraction is responsible for the technical operations of assigned section(s). This position serves as the subject matter expert for other laboratory staff and assists in the coordination of workflow, personnel, and resources, and monitors the quality and efficiency in one or more technical sections of the laboratory.