Working on the Oncology Sales team, the Regional Oncogenomic Liaison (ROL) will develop and implement a plan to maximize the utilization of Exact Sciences’ products in targeted accounts, while staying within budget, and support the corporate objectives and highlight the delivery of key selling messages. The ROL should incorporate a high level of service toward being the best-in-class for an assay provider. The ROL’s plans are used to solve challenging problems in a dynamic environment. The plans should emphasize the need to build and maintain comprehensive relationships and develop key contact and account records in Exact Sciences’ customer relationship management (CRM) system to manage these relationships. To do this plan, the ROL must have, or be able to quickly develop, a clear understanding of key territory-related clinical/political issues. The ROL will devote whatever time is necessary to complete objectives outlined in the sales plan.
The ROL provides information critical to accomplishing the Exact Sciences’ mission to all parties involved in the sales of products. The ROL will provide direct feedback to individuals so they can make accurate decisions at all levels of the company, such as national, regional, and area teams. The ROL will work with managed care, reimbursement, patients, to include patient support groups, Exact Sciences advocacy group, and providers to ensure access to products.
This position is field based.
The Clinical Study Lead Scientist performs a central communication and monitoring channel for leading the clinical study laboratory area, which is dedicated to receiving, processing, and testing upcoming and ongoing clinical study samples. The Clinical Study Lead Scientist duties will be included but not limited to; processing clinical trial samples, providing training and clinical study workflow related documentation including standard operating procedures, establishing direct communication with the Laboratory, Clinical Affairs and other associated Teams, performing new testing for upcoming projects, assisting projects associated with the Clinical Study Team plans and tracking Quality Assurance (QA) metrics. This position is the front line in aligning clinical trial specimen processing workflows according to Clinical Study Team, R&D, and Clinical Affairs protocols. The Clinical Study Lead Scientist works directly with the Clinical Study Team, Laboratory Leadership, Laboratory Systems Development, Clinical Affairs, Clinical Operations, and Medical Director to anticipate and resolve issues related to efficiencies in throughput, training, workflow, and clinical trial sample processing associated problems.
This role is located onsite at 650 Forward Drive in Madison, WI.
The shift for this role is Tuesday-Saturday 9am-5:30pm.
The Validation Associate II will participate or lead a variety of validation functions including protocol generation, validation execution, and summary report generation. This role will support project teams during the design transfer process and continuous improvements projects as well as supporting the maintenance of the validated state of existing equipment, processes, and methods.
The EHR Integration Analyst is the primary owner of Exacts’ EHR HL7 interfaces. This involves stewardship of both internal EHR integrations with other systems, as well as external integrations, such as order and result interfaces, with healthcare partners. The EHR Integration Analyst coordinates the technical design, analysis, validation, and issue triage necessary to implement and support their assigned interfaces. They work closely with client implementation project managers, operational teams, and other technical teams to ensure that new and existing interfaces meet the needs of our end users. They also work regularly with external partner teams during implementation and ongoing support of external interfaces.
The EHR Integration Analyst is responsible for building new integrations, augmenting and improving existing ones, and troubleshooting interface issues as they arise. They are also responsible for monitoring error work queues to understand data quality trends and make corrections when necessary. This position includes a rotating on-call responsibility.
As a Lead EHR Application Analyst for the clinical lab and Customer Care Center workflows, you will work on software design and configuration, upgrades, and improvement for lab operations. As the primary support contact for application end-users, the Lead EHR Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams and work to resolve them. The Analyst will guide workflow design, build and test the system, and analyze other technical issues associated with the lab operation and business software. A Lead EHR Application Analyst supports the Application or Project Manager and have overall responsibility for the scope, schedule, and quality of the software project in relation to your applications. The Lead Analyst manages a team and other application leads to support the resolution of issues that impact your applications.
The Lead EHR Application Analyst will support one of the following areas:
- CRM & My Chart: The analyst will configure the software by modifying the weights required to identify the correct patient record and collaborate with interface analysts to convert of the patient master records into a new software
- Revenue Cycle
- Clinical Laboratory Workflows
- EpicCare Link
The Director, Research & Development works on multiple projects that are extremely complex in scope. As a thought leader, the Director, Research & Development brings knowledge and expertise to bear in planning, design, and execution to ensure successful and timely completion of large or complex projects. This position is responsible for providing the timeline, plan, and successful completion for assignments/projects. This position also plays a critical role in the analysis, interpretation, and presentation of data and provides data driven outcomes to senior management. This role is responsible for leading, directing, managing, executing, and completing projects associated with developing new technologies, new products, or improving existing products. This position provides clear leadership to the team by working to define clear and realistic goals, clearing barriers to success, developing a general management view of the project and how it fits into the strategic landscape. This position has a clear understanding of all the skills and tasks associated with successful project execution, which are complex in scope. This position exercises judgment and makes informed decisions using broadly defined practices and procedures to determine appropriate action or in selecting methods, techniques, and evaluation criteria for obtaining solutions. This position is also responsible for supporting a collaborative environment that promotes positive teamwork where all members are working for the good of Exact Sciences.
This Director, R&D position will provide technological and scientific leadership for Exact Sciences’ minimal residual disease (MRD) product development program.
The Bilingual Customer Care Specialist will provide world class service to health care providers, patients, and the general public. The Bilingual Customer Care Specialist will answer incoming calls in both Spanish and English as well as place outbound calls, as needed. The Bilingual Customer Care Specialist may also be responsible for managing inbound calls as a member of the revenue cycle call team.
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The Digital Marketing Analytics Manager is responsible for gathering, analyzing, interpreting, and reporting metrics for all Digital programs/channels to ensure teams and Executives understand the performance and impact of these efforts. You will dive into web analytics and clickstream data to ascertain performance and uncover opportunities for site experience optimization. You will be responsible for identifying, measuring, and monitoring key performance indicators (KPIs) and will develop data driven recommendations that drive growth. You will also enable stakeholders with actionable, insightful measurement and performance reporting and analysis. The ideal candidate will be familiar with a wide range of site analytics tools like Google Analytics and how to use them to drive marketing performance. You will also have a robust mix of technical and communication skills, as well as strong data storytelling and data visualization abilities. The Digital Marketing Analytics Manager will collaborate with other Global Digital Solutions team members, as well as with other groups within Exact Sciences in a variety of projects, providing recommendations on how to best use data to unlock insights.
You will have the unique opportunity to make a difference in the lives of patients with cancer, while developing your career potential. Working within a united and dynamic team environment, you will be supported by strong leadership and inspired to be your best self, be challenged, and learn from your peers.
The Global Security Operations Center (GSOC) Intelligence Analyst is responsible for providing analytic assistance to the Corporate Security program, in analyzing and reporting on threats, criminal trends, and other geo-political issues which may impact the safety and security of Exact Sciences’ employees, guests, and facilities.
The GSOC Intelligence Analyst is responsible for attaining a working knowledge in a variety of assignments that may include analytic techniques, analytical software and information systems. Additionally, the position requires excellent attention to detail, as the analyst will proactively monitor and analyze data from intelligence platforms on emerging incidents, as well as other adverse situations that can impact business operations and/or the safety and security of Exact Sciences’ facilities, employees, or assets. The GSOC Intelligence Analyst will also utilize analytic tools and techniques to prepare reports, create visual products, and author intelligence products.
The Key Account Manager will maximize the potential and the use of the product in her/his territory. Key activities are potential driven key account management, delivering the selling messages, providing a high-level of customer service toward being a best in class assay provider, and solving challenging problems in a dynamic environment.
With a track record in sales in specialty care (ideally oncology breast cancer), and strong key account manager skills, the individual will engage with gynecologists, oncologists, and pathologists in Hospital and office-based accounts to further develop sales in existing and new accounts. She/he will build and maintain comprehensive understanding of her/his customer needs and develop key account records to manage these relationships.
The role holder will have an ability to work autonomously in the region in a close cooperation with the national sales manager. Travel and overnight stay is recommended to cover the territory appropriately. She/he will attend some national and local conferences/meetings. Due to the complexity of medical oncology diagnostics, a person who has a medical/scientific background with an ability to analyze data, and who is well-organized, flexible, and passionate about working with complex products is most likely to succeed.
This role will support sales in Berlin, Germany territory.
The Clinical Study Scientist performs specimen processing and laboratory analysis on clinical trial specimens using established Laboratory procedures. The Clinical Study Scientist duties will include but are not limited to; processing clinical trial samples, performing and documenting quality assurance, quality control, equipment maintenance, storing and shipping samples, performance of moderate, and highly complex analytical testing, and accurately documenting all work performed under the direction of the Laboratory Medical Director. As a Clinical Study Scientist, you will recognize and resolve problems using good laboratory practices.
As a member of the Quality Engineering (QE) team in the IT Software Engineering department, the QE will play a key role in contributing to the successful delivery of products from conception to go-live with emphasis on software quality for an exceptional customer experience. This role will be involved in all phases of system development, including requirements, analysis, design, development, testing, and support. The ideal candidate must demonstrate the ability to understand system architecture, design, implementation and possess the ability to succinctly develop the strategy to deliver high-quality results in a time-sensitive environment.
The Senior Application Scientist, Technical Services will provide outstanding technical support to Exact Sciences customers. This position will work individually or in collaboration with others to troubleshoot and resolve customer assay questions or issues in a timely manner. This position will lead projects to bring enhancements of current products and processes to the customer and participate in new product development and launch.
The Clinical Laboratory Scientist I performs laboratory analysis on clinical specimens using established laboratory procedures. The Clinical Laboratory Scientist I duties will include but are not limited to; processing of specimens, performance of moderate, and highly complex analytical testing, establishing, performing and documenting quality assurance, quality control, equipment maintenance, and accurately documenting all work performed under the direction of the Laboratory Medical Director. As a Clinical Laboratory Scientist, I you will recognize and resolve problems using good laboratory practices.
This is a full time, temporary role lasting 3-6 months based on business need. We have multiple options for shifts which will be discussed in an interview!
The Supervisor, Histology is responsible for the day-to-day operations of Histology in support of meeting production throughput and quality requirements in a manner that utilizes laboratory best practices and adheres to all company policies and procedures. Additionally, the Supervisor, Histology will be a point person for interactions with Pathology to ensure that specimens are prepared and delivered on-time and with sufficient quality for Pathology review and analytical testing.
The high volume and interactive nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently and in a team environment.
The Supervisor, Histology shall act as a liaison between the Histology laboratory staff and various functional groups including, but not limited to, Customer Service, Analytical Laboratory, Process and Service Engineering, Information Technology, Human Resources, and Materials Management groups. As such, the Supervisor, Histology must exhibit leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all levels of the laboratory and across departments.
The Supervisor, Histology will directly supervise both Lab Assistants and Histology Technologists. Emphasis is placed on involvement with scheduling, troubleshooting technical and non-technical challenges, coaching and mentoring the laboratory staff, and building an effective team. The Supervisor, Histology will, in partnership with the lab training team, drive the training of both new hires and current employees with moderate levels of experience to advance the overall technical and organization readiness of the Histology Group. The Supervisor, Histology will assist the Histology Management Team in managing projects, meeting project deliverables, and implementing laboratory enhancements. Given the wide variety of tasks involved in this position, the Supervisor, Histology must demonstrate the ability to seek guidance and input when analyzing complex issues and make recommendations that lead to sound decisions in a timely manner, the commitment to helping and motivating employees, the ability to respond to difficult issues quickly, fairly, and ethically, outstanding organizational skills, and the ability to respond to change with flexibility in order to adapt quickly to evolving circumstances. The Supervisor, Histology must be able to utilize various communication channels (e.g., email, communication board, team meetings, one-on-one etc.), to communicate team goals and priorities clearly, openly, and objectively, and to communicate changes, issues, and challenges to various sections of the Clinical Laboratory and applicable cross-functional teams.
The Supervisor, Molecular Laboratory is responsible for the general supervision of the laboratory personnel and the daily operations of the molecular laboratory. This role may also perform high complexity laboratory testing on patient specimens, and quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements. The high complexity nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently in a team environment.
The Supervisor, Molecular Laboratory will often be the first point of contact for molecular technologists and laboratory assistants during laboratory processing and will provide guidance while troubleshooting complex problems. This role must also act as a liaison between the laboratory staff, support departments, and senior management. As such, the Supervisor, Molecular Laboratory must exhibit leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all levels of the laboratory and across departments.
The Manager, Clinical Laboratory manages the overall daily clinical laboratory operations and develops procedures to ensure safety, quality, and accuracy of results. This position oversees the supervision and development of laboratory staff, provides technical expertise to the laboratory, and serves as the liaison to internal and external entities. In addition, the Manager, Clinical Laboratory ensures that the laboratory is in compliance with all laws and regulations required by CLIA, CAP, OSHA, New York, and any other applicable state or federal legislative organizations.
The Manager, Clinical Laboratory collaborates with various departments and cross-functional teams to ensure the quality and timeliness with which patient and clinical validation study samples are processed and is accountable for the laboratory team’s deliverables on designated product development and process development projects. The Manager, Clinical Laboratory facilitates timely and effective communication with other departments regarding service coverage needs and resolution of issues related to commercial patient samples, adjusting laboratory staffing levels, as needed.
The Manager, Clinical Laboratory may perform high complexity laboratory testing on patient specimens, interprets and reports patient results, and troubleshoots high complexity technical and non-technical problems.
The Certified Professional Coder will review documentation, perform data abstract, code, and data entry of medical service documentation to ensure Exact Sciences receives appropriate reimbursement and conforms with applicable guidelines and regulations. This role will be an expert in technical coding with deep experience in a clinical cancer genomic laboratory environment and have a clear understanding of pathology. This role will read and extract information from pathology reports as well as interface with the pathologist to clarify specific information, when needed.
This position is remote.
The Product Engineer, MRD will work with the software development team to ensure appropriate software development is documented to support changes to laboratory and product software systems. This role will provide value-added guidance throughout the software development lifecycle process. The Product Engineer, MRD will own the computer software validation (CSV) process and serve as a subject matter expert (SME) on validation matters. This role will improve software design, collaborate with their peers and junior team members, and effectively communicate with other representatives of the business. The Product Engineer - GHI will evaluate and control risk, software applications and systems, and generate regulated documentation to make software programs function according to specific requirements. This role will work collaboratively in cross-functional teams to deliver software products to the business.
Directly leads and provides support to the business with specific focus on optimizing engagement, productivity, and effectiveness of the human resources within teams. This may include oversight (and potentially delivery) of process training, employee relations, performance management, compensation planning, employee engagement, and change initiatives. Leads and develops a team of HR professionals through effective coaching and performance management.