Exact Sciences Corporation

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Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. The Company's affirmative action program is available to any applicant or employee for inspection upon request.

If you need any assistance seeking a job opportunity at Exact Sciences, or if you may require a reasonable accommodation with the application process, please call our Recruitment Coordinator at 608-535-8841 or email jobs@exactsciences.com.
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Job Locations US-WI-Madison
The Technical Business Associate (TBA) is responsible for executing tasks that directly and indirectly impact business strategies and performance. The TBA provides support to a variety of laboratory teams including the Lab Orders Team, Contact Center, and Revenue Cycle Team. The TBA will learn and follow all laboratory and contact center procedures and policies. This role will learn and execute excellent verbal and written communication skills and the have the ability to translate between technical and business language.
Req No.
2020-5831
Category
Customer Support
Job Locations US-WI-Madison
The Technical Business Associate (TBA) is responsible for executing tasks that directly and indirectly impact business strategies and performance. The TBA provides support to a variety of laboratory teams including the Lab Orders Team, Contact Center, and Revenue Cycle Team. The TBA will learn and follow all laboratory and contact center procedures and policies. This role will learn and execute excellent verbal and written communication skills and the have the ability to translate between technical and business language.
Req No.
2020-5829
Category
Customer Support
Job Locations US-WI-Madison
This position is responsible for providing customer service to providers that work with Exact Sciences, and to our inside sales team. This position works cross functionally with all teams within the Customer Care Center. This position also performs other duties and projects as needed. The Provider Support Specialist may be responsible for unique tasks or special initiatives that align with sales strategies.
Req No.
2020-5828
Category
Customer Support
Job Locations US-CA-Redwood City
The Sales Support Specialist I provides a vital link between the Exact Sciences Precision Oncology field sales team, commercial operations group, and our customers. The Sales Support Specialist I will be the first point of contact for field sales personnel who communicate frequently via multi-channels for pre- and post-order support. This role will work closely with the assigned regional team to complement the activities and sales objectives for the region.
Req No.
2020-5727
Category
Customer Support
Job Locations US-WI-Madison
The Bilingual Customer Care Specialist provides world class service to health care providers, patients and the general public. The Bilingual Customer Care Specialist is responsible for answering incoming calls in both Spanish and English as well as placing outbound calls as needed. The Customer Care Specialist may also be responsible for managing inbound calls as a member of the Revenue Cycle Call Team.   Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
Req No.
2020-5648
Category
Customer Support
Job Locations US-CA-Redwood City
The Order Support Specialist provides a vital link between GHI customers, the external GHI sales force, and the internal commercial operations group. The OSS will be directly responsible for requisition receipt and specimen procurement through outbound phone calls to a variety of health care professionals that include: physicians, nurses, and other medical personnel.   It is imperative that the Order Support Specialist possess a demonstrated ability to work independently, but also function effectively as a member of the GHI team. Attention to detail, accuracy, and ability to focus are necessary qualities.   The Order Support Specialist must possess the skills to communicate professionally and effectively with all individuals, including external customers and internal GHI employees. The impressions we create when we interact with our customers will play a significant role in successfully establishing favorable perceptions of the Company and its products.
Req No.
2020-5568
Category
Customer Support