Exact Sciences Corporation

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Exact Sciences is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. The Company's affirmative action program is available to any applicant or employee for inspection upon request.

If you need any assistance seeking a job opportunity at Exact Sciences, or if you may require a reasonable accommodation with the application process, please call our Recruitment Coordinator at 608-535-8841 or email jobs@exactsciences.com.
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Job Locations US-WI-Madison
The Call Quality Specialist supports Patient Support to ensure that the associates are providing the highest quality service to patients, providers and the general public.  This position will monitor and score phone calls to make sure that quality standards are met.  They will work with members of the Quality team as necessary to follow-up on positive and negative feedback and identify opportunities for improvement based on root cause analysis.  They will create and provide reports to outline the amount of calls scored, total scored per CCA/CCS, individual results as well as results by team and the overall department.  This position will also partner with the leaders in the Contact Center to provide feedback to the associates for the interactions that are scored. 
Req No.
2020-5750
Category
Clinical Operations
Job Locations US-WI-Madison
The Materials Management Associate I will assist in a variety of Materials Management functions including but not limited to purchasing, inventory management, packaging, shipping, receiving and distribution of goods and supplies. This position will work within defined protocols and procedures.   This is a second shift position with the days and hours of Monday - Friday, 4:00pm - 12:30am shift. 
Req No.
2020-5571
Category
Clinical Operations