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The Commercial Training Specialist position is to optimize commercial effectiveness training team (CET) and enhance engagement. The primary responsibility is conducting training that supports group training programs, internal training support for the sales team and individualized coaching sessions with the inside sales team (ISRs). The training sessions are designed to have an immediate impact, positively build sales skills, and drive business results while being consistently aligned to brand and sales strategies. The training content is determined by the CET Team, Brand Team, Sales Leadership (Inside Assoc. Director and ISMs), and Call Training Reports through qualitative assessments related to current execution. Commercial Training Specialists are an important link in the continuous learning feedback loop that is designed for on-going assessment and optimization in Exact Sciences sales execution. The Commercial Training Specialist reports into training/development department with direct line to National Training and dotted line to Inside Sales Associate Director.
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In conjunction with the Exact Sciences Laboratories leadership team, manages the day-to-day Customer Care Center activities. Manages a team of Customer Care Associates and Customer Care Specialists. Responsible for evaluation of relevant CCA/CCS metrics and other identified key performance indicators. Aligns with other Customer Care Center leadership on the planful execution of the objectives to support the accomplishment of company goals.
The hours for these 2nd shift openings are Tuesday - Saturday from 2:00pm - 11:00pm or Monday - Friday (flexible start date).
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In conjunction with the Exact Sciences Laboratories leadership team, manages the day-to-day Customer Care Center activities. Manages a team of Customer Care Associates and Customer Care Specialists. Responsible for evaluation of relevant CCA/CCS metrics and other identified key performance indicators. Aligns with other Customer Care Center leadership on the planful execution of the objectives to support the accomplishment of company goals.
The hours for these 1st shift openings are Sunday - Thursday from 5:00am - 2:00pm or Monday - Friday (flexible start date).
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The Sustaining Engineering Intern will assist in ensuring product support exists for installed base products of Exact Sciences instruments. This internship position will be instrument production and services centric. The Sustaining Engineering function ensures that Exact Sciences’ instrument performance specifications can be maintained throughout the product lifecycle. This role may actively participate on Research/ Development and System Engineering projects to ensure instrument production and serviceability. The position is intended to be a part-time opportunity for an engineering or science undergraduate to obtain hands-on experience.
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The Customer Care Associate provides world class service to health care providers, patients and the general public. The Customer Care Associate will primarily receive inbound calls and place outbound calls as needed to health care providers, patients and other clients.
We are seeking candidates available to work at least one weekend day. This position is anticipated to start on Monday, February 25, 2019.
Video Credit: TheMuse.com. To view more of our content on the Muse, click here.
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The Warehouse Associate I will assist in a variety of Materials Management or Operations functions including incoming material receipt and inspection, inventory cycle counting, SAP inventory management, internal inventory requests, shipping, receiving, and distribution of goods and supplies. The Warehouse Associate I will provide support to ongoing process and method development, characterization and validation and assist in production activities including labeling and packaging. The position will work within defined protocols and procedures and may develop and document new procedures for Materials Management.
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This position is focused on providing strategic direction on and execution of infrastructure, security, continuous integration, deployment, and IT operations practices, scaling and metrics, as well as running day-to-day operations of production and development infrastructure for a cloud based hosted platforms.
The Site Reliability Engineer will work with other Software Engineers, Database Engineers, and Product Managers to analyze system and network loads to address stability and performance challenges, and collaborate with others to operate various systems. The Site Reliability Engineer performs ongoing application support by diagnosing and resolving issues, maintaining applications, and evaluating and recommending options for improving performance, maintainability and operability. This also includes streamlining processes to increase system scalability and reliability, improve efficiency, and minimize errors.
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The Associate Director, National Accounts is responsible for leading a team of National Account Managers (NAMs) within the US to expand patient access to Cologuard® by forming partnerships within regional and national health systems. The Associate Director, National Accounts will recruit, train, coach, lead and provide performance management for a team of NAMs . The Associate Director, National Accounts is responsible for the overall business and driving adoption of Cologuard in national IDNs, and national healthcare delivery segments such as the Department of Defense and the VA system. They will be responsible for the development of relationships, securing Cologuard on clinical guidelines/policy, facilitating cross-functional implementation and leading collaborative field pull through activity planning (including sales, education, marketing, etc.).
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The primary responsibilities of the position are to support the implementation and administration of information security policies, procedures and technologies to ensure the protection of networks, systems, applications and data. The Information Security Analyst will assist with the identification and mitigation of security-related risks and risks associated with Business Continuity Planning, SOC, and Disaster Recovery.
The Information Security Analyst will also be involved with day-to-day security operations, including access audits, role validation, response to security events, and recommending corrective action. This role will help ensure compliance with all security policies and standards as well as with applicable regulations and laws. The Information Security Analyst will be responsible for ensuring that Information Security systems, policies, and procedures are properly maintained, reviewed and monitored. This role will be responsible for managing external vendors supporting security operations.
The ideal candidate has an established track record of leading successful outcomes in collaboration with multiple stakeholders and teams in all areas of a business.
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The Employee Engagement Specialist supports initiatives that lead to positive impact in employee engagement and morale while aligning with business priorities and goals. This position supports the Employee Engagement Manager in the measurement and feedback mechanisms that capture the pulse of the employee sentiment on an ongoing basis, using various tools, methods and techniques. The Employee Engagement Specialist will collaborate across the organization, as a member of the Human Resources team, to develop and assist with implementation of initiatives that enrich the employee experience at Exact Sciences. This position also plays a key role in developing and delivering internal and external communications related to engagement, benefits, HR processes and talent acquisition to appropriate audiences.
Ideal candidates will be strong writers who have experience managing content and administering intranet or other internal communication platforms. Experience with large-scale and cross-functional engagement activities is also preferred.
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The Supervisor, Clinical Laboratory Training works with the Clinical Laboratory Managers to coordinate, develop and communicate the training programs and competency assessments for employees in the clinical laboratory. This position works collaboratively with Clinical Laboratory Departments to coordinate and ensure the proper execution of new employee onboarding, training for new and existing procedures, and competency assessments. The Training Supervisor works with other members of the team to support training for new assays or clinical trials. In addition, they will actively seek new techniques and processes to continually enhance the training program.
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The Senior Manager, Quality Systems is responsible for the establishment and maintenance of technical processes, procedures and work instruction, and administration in the implementation and maintenance of documentation processes in accordance with Good Manufacturing Practices. Primary responsibilities include the implementation and administration of quality processes, records and data projects, including assurance of proper record control.
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The Associate Director, Area Managers, GI Specialty is responsible for leading a team of Area Managers (AMs) within a specific regional geography, who in turn lead a team of Gastroenterology Specialty Representatives (want to think about this title) that focus their promotional messaging on the clinical/operational selling of Cologuard to Gastroenterologists, Hepatologists and their full medical support team. The Associate Director, Area Managers will recruit, train, coach, lead and provide performance management for a team of AMs. The Associate Director, Area Managers is responsible for the overall business and driving advocacy for the adoption of Cologuard in the Areas they have direct responsibility for within the region. They will also be responsible for the development of relationships with key customers within their areas that are influential, potentially driving high volumes of business, assisting Account Managerss/AMs in securing Cologuard on clinical guidelines/policy, plus facilitating cross-functional implementation and leading collaborative field pull through activity planning within Health Systems that reside in their area geography (including sales, education, marketing, etc.).
This role is a remote based position with the willingness to travel regionally or nationally at least 60%.
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The Production Associate I is an entry level position and is the starting point to acquire skills and training required for the Exact Sciences Production Operations team. This role will participate in a variety of Production functions which include bulk reagent production and dispensing, label application, and kitting of finished goods. The position will work within defined protocols and procedures with frequent supervision.
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The Accounts Payable Specialist II is responsible for performing accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions in order to ensure effective and accurate financial and administrative operations. This includes evaluating transactions for proper classification and making recommendations to supervisor for approval on proper way to handle the posting of the transactions. The Accounts Payable Specialist II also helps maintain the Company’s Sarbanes-Oxley (SOX) 404 compliance, and policies and procedures as they relate to the company’s ERP system and document imaging system.
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This position is part of the Clinical Affairs Team, which is responsible for planning, executing, managing and closing projects associated with the company clinical study plans, with primary responsibility for management of in-house Clinical Affairs staff. The Clinical Affairs Manager works as a part of the Clinical Affairs Leadership Team to accomplish department objectives by managing staff, planning, and evaluating department activities. This position provides leadership and support to members of multidisciplinary project teams, internally and externally, and provides professional development and guidance to assigned Clinical Affairs personnel.
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The Technical Writer is responsible for creating and modifying technical documents related to instruments and automation such as service procedures, user and service manuals and training materials. This role will compose clear technical information to explain complex information in a coherent and concise manner, partnering with engineering staff and scientists to ensure accuracy of process descriptions.
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The Recruitment Coordinator is responsible for ensuring the accuracy and success of critical Talent Acquisition processes, initiatives and events. The Recruitment Coordinator will be responsible for scheduling phone, onsite, open house days and technical interviews, managing the employment offer process, supporting and organizing required details to ensure a smooth onboarding process. In addition, this position will play a support role in the maintenance of various metrics, reporting activities, posting of positions to various advertising resources and other team projects.
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The Peer to Peer Marketing Manager will be responsible for developing strategies & tactics within the peer to peer channel. This role will build HCP marketing materials and collateral, peer to peer content and educational programs. They will collaborate with Medical & Operations to lead speaker training and program execution.
The successful candidate will demonstrate outstanding collaboration and project management skills including the ability to manage without authority, communicate complex clinical information effectively with, medical professionals, field-based teams and external agency partners, as well as manage budgets.
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This position will provide Human Resources support for the Exact Sciences commercial functions. The HR Business Partner will assist with implementing initiatives as it relates to employee engagement, employee development, policy administration, and employee relations.
