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The Professional Medical Representative is responsible for creating and winning Exact Sciences sales opportunities in an assigned territory. The Professional Medical Representative is responsible to establish and continuously develop the relationship with primary customer targets (Primary Care and Family Practice physicians) in their assigned territories and where applicable, work in conjunction with Sales and Market Access and Reimbursement colleagues to gain access to executive-level decision makers. This position reports to the Area Manager.
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The Operations Engineer will provide front line operational support to production and will be the primary liaison between project engineering resources and production. The Operations Engineer will also provide significant support to internal and external partners to install, commission, and qualify equipment. This role is accountable for triaging equipment failures, identifying root causes, resolving performance issues, and implementing corrective / preventative actions using all resources available. The Operations Engineer will be responsible for monitoring key performance indicators and working with other engineering resources to identify and implement process improvement and cost saving opportunities. This role requires broad perspective, sound engineering problem solving, and superior collaboration skills.
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The Staff Accountant position reports to the Accounting Manager and is responsible for maintaining general ledger accounts and business transactions of the organization, applying Generally Accepted Accounting Principles (GAAP). This includes creating financial transactions and creating financial reports from that information. This includes evaluating transactions for proper classification and making decisions regarding the posting of the transactions. The Staff Accountant also reconciles accounts to ensure their accuracy. In addition, the Staff Accountant assists with establishing policies and procedures for financial reporting, and helps maintain the Company’s Sarbanes-Oxley (SOX) 404 compliance.
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The Senior Director, Commercial Effectiveness is accountable for the development, implementation, and active management of all commercial (customer facing and functional) training programs and initiatives. This includes new hire training, advanced and recurrent training, as well as additional developmental programs. This role directly supports the strategic and operational objectives of the commercial organization and reports to the VP, Commercial Operations.
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The Benefits Associate is responsible for assisting with the administration of all benefit programs. Assists with conducting orientation of new employees regarding benefit programs; explains and advises employees on benefit options; reviews, tracks and approves benefits in HRIS; prepares COBRA correspondence and facilitates the COBRA process which includes maintaining spreadsheets to track employee payments; manages the HR inbox for employee inquiries, performs data entry of new hires and other employee changes. Answers inquiries and serves as the liaison between employees and providers.
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The Specimen Processing (SP) Associate is responsible for the receipt, accessioning, processing, and storage of patient samples received into the lab. The SP Associate performs the functions of specimen processor under the guided direction of the Specimen Processing Supervisor. The Specimen Processing Associate will follow all laboratory policies and procedures and maintain accurate data reporting practices to ensure consistent and diligent execution of specimen processing.
The hours for this position are Wednesday - Saturday from 2:30pm - 1:00am or Tuesday - Friday from 2:30pm - 1:00am.
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The Accounting Manager position assumes the responsibilities of a Senior Accountant in addition to managing one or more direct reports. This position creates financial transactions and creates financial reports from that information, but is also accountable for the accounting operations of the company, to include the production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles.. The Accounting Manager also reconciles accounts to ensure their accuracy and reviews reconciliations and transactions created by other finance personnel. In addition, the Accounting Manager assists with establishing policies and procedures for purchasing and financial reporting, and helps maintain the Company’s Sarbanes-Oxley (SOX) 404 compliance.
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The Project Manager, Client Implementation develops the strategy and detailed project plan, tailored to each client organization, for the effective implementation of the product program. This will involve facilitating all customer-facing implementation meetings, assembling internal cross-functional teams to deliver on implementation tasks, coordinating ordering logistics, training and ongoing education to the client organization, and consulting with the client throughout early stages of adoption to ensure success.
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The Senior CRM Application Analyst assists in supporting commercial operations for the Exact Sciences sales force. This role is focused on Customer Relationship Management (CRM) and Sales Force Automation and Administration (SFAA). This person will have experience implementing xRM/CRM based business solutions and will have an understanding of the underlying architecture of Microsoft Dynamics CRM. This position is a key component of commercial operations and reports to the Commercial Operations Manager – CRM.
The Senior CRM Application Analyst provides CRM expertise and data governance for Exact Sciences. This role is focused on the support and improvement of our current CRM system, business processes the system automates, and maintaining the integrity and accuracy of our data.
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The HR Business Partner (HRBP) is the main point of contact for Exact Sciences Corporation’s employees and managers to provide support on performance management, coaching, HR fundamentals and employee related questions. This role will specifically support the Finance, IT, Legal, Corporate Affairs and Organizational Engineering business areas, based in Madison, Wisconsin. This role is critical in executing Exact Sciences’ key HR initiatives that support the business objectives and organization growth plans. The HRBP is responsible for developing and improving processes related to employee management and engagement and will drive HR functional excellence within assigned business units.
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The Provider Support Supervisor manages the Provider Support Team. This position supports the Exact Sciences Sales Teams, Healthcare Providers and internal customers throughout the organization, providing World Class Service. This position works cross functionally with sales leadership and Exact Sciences Laboratories leadership within the Customer Care Center. This position is also responsible for managing specialty client servicing and overall performance of established goals for the team. The Provider Support Supervisor will follow all laboratory and customer care center procedures and policies and maintain accurate data reporting practices.
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This position is the internal support to the Exact Sciences Sales Teams. This position works cross functionally with all teams within the Customer Care Center. This position also performs other duties and projects as needed. The Provider Support Specialist may be responsible for unique tasks or special initiatives that align with sales strategies.
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This position will be responsible for leading teams supporting the commercial function for areas including administration, internal communications, logistics, and events planning. They will work cross functionally to continuously deliver high levels of service and drive process improvements to increase efficiency.
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The Laboratory Order Quality Specialist supports Exact Sciences Laboratories and the Laboratory Order Team to ensure that the associates are providing the highest quality work. This position will review work performed by various functions of the Laboratory Order Team to make sure that quality standards are met. They will work with members of the Laboratory Order Leadership and Training teams as necessary to inform the development of training and documentation materials based on key trends identified in the quality review process.
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The Customer Care Associate provides world class service to health care providers, patients and the general public. The Customer Care Associate will primarily receive inbound calls and place outbound calls as needed to health care providers, patients and other clients.
We are seeking candidates available to work at least one weekend day. This position is anticipated to start on Monday, November 5, 2018.
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The Customer Care Associate provides world class service to health care providers, patients and the general public. The Customer Care Associate will primarily receive inbound calls and place outbound calls as needed to health care providers, patients and other clients.
We are seeking candidates available to work at least one weekend day. This position is anticipated to start on Monday, November 26, 2018.
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The Customer Care Associate provides world class service to health care providers, patients and the general public. The Customer Care Associate will primarily receive inbound calls and place outbound calls as needed to health care providers, patients and other clients.
We are seeking candidates available to work at least one weekend day. This position is anticipated to start on Monday, October 22, 2018.
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The Customer Care Associate provides world class service to health care providers, patients and the general public. The Customer Care Associate will primarily receive inbound calls and place outbound calls as needed to health care providers, patients and other clients.
We are seeking candidates available to work at least one weekend day. This position is anticipated to start on Monday, September 24, 2018.
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In conjunction with the Exact Sciences Laboratories leadership team, the Laboratory Orders Supervisor, manages the day-to-day Customer Care Center activities. The Supervisor is responsible for the development and management of the Laboratory Order Team. The Laboratory Orders Supervisor is responsible for order entry metrics and productivity measures and other identified key performance indicators. This role aligns with other Customer Care Center leadership on the planful execution of the objectives to support the accomplishment of company goals.
The hours for this position are 3:30pm - 12:00am, Monday - Friday.
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The Technical Business Associate position is responsible for learning and developing the skills that will allow them to assist in identifying process improvement opportunities and executing tasks that impact corporate business strategies and performance. The Technical Business Associate may provide support to a variety of laboratory teams including the Billing Team, the Contact Center as well as well as the ordering team. The Technical Business Associate will become an expert level user of the ESL labs interface as well as visualization systems and will need expert level Microsoft Excel skills. The Technical Business Associate will learn and follow all laboratory and contact center procedures and policies and maintain accurate data reporting practices as needed to ensure consistent data presentation. This role will learn and execute excellent verbal and written communication skills and the ability to translate between technical and business language. They work collaboratively, negotiating requirements across multiple groups. Finally they must have an understanding of the overall IT architecture of the organization.
